Karlee L. Richard
Denver,CO
Summary
Strategic HR leader and HRIS administrator with experience across nonprofit, hospitality, healthcare, and multi-state operations. Skilled in optimizing HCM systems, improving data integrity, leading change management, and building people-centered processes that strengthen organizational performance. Known for blending technical capability with empathetic leadership, operational clarity, and a commitment to inclusive, mission-driven culture. Currently seeking a new opportunity due to organizational changes impacting long-term HR structure.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Associate Director of HR
Archway Communities
Denver, CO
08.2025 - Current
- Lead HR operations for a multi-state affordable housing nonprofit, overseeing HRIS administration, compliance, talent acquisition, and employee relations.
- Implement system improvements that increase data accuracy, streamline workflows, and enhance reporting for leadership and regulatory needs.
- Partner with executives to align people strategy with organizational growth, mission, and community impact.
- Strengthen employee experience through updated policies, training, and communication frameworks.
HR Director
iTA Truck Sales & Service
Louisiana
04.2024 - 11.2025
- Directed HR operations during a leadership transition, stabilizing processes and preparing the organization for long-term HR infrastructure improvements.
- Managed multi-state compliance, benefits, and employee relations across diverse operational environments.
- Built scalable HR processes to support workforce planning and organizational restructuring.
- Supported onsite and hybrid teams with clear communication, training, and HRIS updates that improved accuracy and workflow consistency.
- Managed Quarterly customer appreciation events and marketing strategy for five dealership’s with the support of a marketing associate.
- Consulted through transition
Executive HR Director
Island Entertainment / Flora-Bama Management
Gulf Shores, AL
04.2021 - 04.2024
- Oversaw HR for a high-volume hospitality and entertainment organization with 500+ employees.
- Modernized HRIS workflows, onboarding, and performance processes to reduce turnover and improve operational efficiency.
- Led employee relations, investigations, and leadership coaching with a focus on culture, accountability, and retention.
- Built training programs that improved safety, compliance, and service quality.
HR Director
HCR ManorCare / ProMedica
Lake Charles, LA
07.2020 - 04.2021
- Managed HR operations for a healthcare facility during the COVID-19 pandemic, ensuring compliance, staffing continuity, and employee support.
- Strengthened HRIS data accuracy and reporting to support clinical and operational decision-making.
Senior HR Team Leader / Executive Team Leader
Target
Lake Charles, LA
07.2017 - 07.2020
- Led HR operations for a high-volume retail store, including scheduling, staffing, training, and performance management.
- Improved HRIS utilization and reporting accuracy to support labor planning and operational efficiency.
- Coached leaders on engagement, performance, and inclusive team culture.
Education
MBA - Human Resource Management
Fitchburg State University
12.2020
BA - General Studies / Humanities
McNeese State University
12.2015
Skills
- Managed HRIS administration and optimization initiatives to enhance data accuracy and accessibility
- Assisted teams in utilizing HCM systems such as Workday, UKG, ADP, and Paylocity Supported data entry and management tasks to maintain accurate employee records Helped troubleshoot system issues to enhance user experience
- Assisted in maintaining data accuracy and consistency across reports Supported teams in generating timely and relevant data insights Contributed to the development of reporting processes to enhance data integrity
- Assisted in developing talent strategies to align workforce capabilities with organizational goals Supported workforce planning initiatives to optimize resource allocation and enhance team performance Collaborated with HR to identify skill gaps and recommend training programs
- Supported employee relations initiatives to foster a positive workplace environment Assisted in compliance training sessions to ensure understanding of policies Aided in resolving employee concerns to maintain workplace harmony
- Assisted in identifying areas for process enhancement and automation Supported teams in implementing streamlined workflows to improve efficiency Contributed to the development of automated solutions to reduce manual tasks
- Assisted teams in navigating leadership challenges and implementing change initiatives effectively Supported individuals in developing leadership skills and adapting to organizational changes Collaborated with stakeholders to facilitate smooth transitions during change processes
- Oversaw multi-state HR operations to ensure compliance with regional regulations
- Assisted in developing policies to support organizational goals Collaborated with teams to implement governance frameworks Provided support in monitoring compliance with established policies
- Assisted in developing marketing plans to enhance brand visibility Supported teams in executing promotional campaigns to engage target audiences Contributed to market research efforts to identify consumer trends
- Executed UKG software implementation and optimization initiatives
- Assisted teams in completing projects on schedule and within budget Supported project coordination efforts to enhance team collaboration Contributed to problem-solving initiatives to improve project outcomes
- Assisted teams in managing payroll processes efficiently Supported staff with inquiries regarding payroll and benefits Contributed to maintaining accurate employee records
- Assisted in generating HRIS reports to support team decision-making Collaborated with colleagues to gather necessary data for accurate reporting Provided administrative support for HRIS-related tasks
- Enhanced spreadsheet functionality to streamline data analysis processes
- Executed comprehensive data auditing processes to ensure accuracy and integrity of information
- Engineered and optimized workflow design to enhance operational efficiency
- Assisted in conducting user acceptance testing to validate software functionality Supported teams in identifying and documenting issues during testing phases Collaborated with stakeholders to ensure user requirements were met
- Facilitated comprehensive process mapping initiatives
- Implemented compliance systems to ensure adherence to regulatory standards
Community & Leadership
- Advocate for equitable housing and community-centered HR practices
- Leadership coaching and mentorship across nonprofit and operations teams
- Creative branding and community event planning
Certification
SafeServe -Expires 1/16/2029
CPD Modern HRM
Timeline
Associate Director of HR
Archway Communities
08.2025 - Current
HR Director
iTA Truck Sales & Service
04.2024 - 11.2025
Executive HR Director
Island Entertainment / Flora-Bama Management
04.2021 - 04.2024
HR Director
HCR ManorCare / ProMedica
07.2020 - 04.2021
Senior HR Team Leader / Executive Team Leader
Target
07.2017 - 07.2020
MBA - Human Resource Management
Fitchburg State University
BA - General Studies / Humanities
McNeese State University