Karlee Olosky
Gig Harbor,WA
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
21
21
years of professional experience
Work History
Store Manager
Petsmart
01.2009 - Current
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed store organization, maintenance, and purchasing functions.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Assisted in recruiting, hiring and training of team members.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Veterinary Technician
Sacajawea Healthcare For Pets
03.2003 - 04.2009
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Performed fecal examinations, urinalysis and bloodwork.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
Education
LVT - Veterinary Medicine (Pre-Veterinarian)
Pima Medical Institute
Burien WA07.2007
High School Diploma -
Federal Way Highscool
Federal Way, WA06.2007
Skills
- Budget Development
- Decision-Making
- Sales Analysis
- Staff Management
- Employee Development
- Retail Inventory Management
Timeline
Store Manager
Petsmart
01.2009 - Current
Veterinary Technician
Sacajawea Healthcare For Pets
03.2003 - 04.2009
LVT - Veterinary Medicine (Pre-Veterinarian)
Pima Medical Institute
High School Diploma -
Federal Way Highscool
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