Karli Dorr
Saline
Summary
Hard working and customer-focused professional with experience at Olive Garden and Party City, excelling in multitasking and relationship building. Able to enhance guest experiences and foster teamwork during peak hours. Adept at problem-solving and actively learning, ensuring customer satisfaction and loyalty. Committed to creating a welcoming atmosphere while efficiently conducting service operations.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Olive Garden
05.2023 - 06.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
- Developed customer service skills while working with people every day and tending to their needs.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Cashier
Party City
09.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Associates - Education
Grand Valley State University
Allendale, MI05-2028
High School Diploma -
Saline High School
Saline, MI06-2024
Skills
- Customer service
- Strong multitasking
- Active learning
- Problem-solving
- Relationship building
- Positive thinker
Accomplishments
- High School GPA: 3.94
- AP Language and Composition
- Awarded Scholar Athlete
- Gold Honor Roll every year (3.6 GPA or higher)
- All-State Pitcher junior and senior year
- All-Conference Second Team honoree freshman year of college
Timeline
Restaurant Hostess
Olive Garden
05.2023 - 06.2024
Cashier
Party City
09.2022 - 01.2023
Associates - Education
Grand Valley State University
High School Diploma -
Saline High School
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