Summary
Overview
Work History
Education
Skills
Timeline
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Karli Emmert

Massapequa ,NY

Summary

Highly proactive manager with 9 years of experience in team leadership in the service industry. Background includes sales, management and customer service in fast-paced settings. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Overview

9
9
years of professional experience

Work History

Restaurant General Manager

Toomey’s Tavern
06.2015 - Current
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Set clear expectations and created positive working environment for employees.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Education

Criminology

West Virginia University
Morgantown, WV

Skills

  • Operations Management
  • Inventory Management
  • Food Safety
  • Cost Control
  • Labor Management
  • Customer Engagement
  • Schedule Coordination
  • Menu development

Timeline

Restaurant General Manager

Toomey’s Tavern
06.2015 - Current

Criminology

West Virginia University

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Karli Emmert