Summary
Overview
Work History
Education
Skills
Timeline
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Karlie Fenstermacher

Lost Creek,West Virginia

Summary

Motivated college student, eager to apply time management, organizational skills, and social skills in various environments. I have 3 years of experience in customer service which has taught me strong work ethics. It has made me dedicated to delivering a positive customer experience through genuine hospitality. I graduated from South Harrison High School and United Technical Center where I obtained my Journeyman Electrician's license. I have aspirations to improve my knowledge in safety and I am seeking entry-level opportunities to expand my skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Waitress

Texas Roadhouse Restaurant
Clarksburg, WV
08.2023 - Current
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Prepared checks accurately and processed payments promptly.

Team Member

Chick-fil-A
Bridgeport, WV
06.2022 - 07.2023
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout the shift.
  • Collaborated with team members to maximize productivity and efficiency.

Sales Associate

Marshalls TJX Companies
Bridgeport, WV
05.2021 - 06.2022
  • Built relationships with customers to encourage repeat business.
  • Stocked shelves with new merchandise when needed.
  • Organized shelves according to size, color, or style.
  • Operated cash registers efficiently and accurately during peak times.
  • Processed returns and refunds according to company procedures.

Education

High School Diploma -

South Harrison High School
Lost Creek, WV
05-2023

Electrical Technician

United Technical Center
Clarksburg, WV
05-2023

Associate of Science - Safety Engineering Technology

Fairmont State University
Fairmont, WV

Skills

  • Team Leadership
  • Communication Skills
  • Multitasking and Prioritizing
  • Friendly, Positive Attitude
  • Time Management
  • Dependable and Responsible

Timeline

Waitress

Texas Roadhouse Restaurant
08.2023 - Current

Team Member

Chick-fil-A
06.2022 - 07.2023

Sales Associate

Marshalls TJX Companies
05.2021 - 06.2022

High School Diploma -

South Harrison High School

Electrical Technician

United Technical Center

Associate of Science - Safety Engineering Technology

Fairmont State University

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Karlie Fenstermacher