Karlie Marzilli
Bolivar,OH
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
11
11
years of professional experience
Work History
Sales Associate
Marshalls
07.2024 - 05.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Food Service Worker
Sublime Smoke BBQ
08.2021 - 08.2023
- Assisted in food preparation, ensuring adherence to safety and sanitation standards.
- Operated kitchen equipment efficiently to support meal service and production timelines.
- Supported inventory management by restocking supplies and maintaining cleanliness of storage areas.
- Collaborated with team members to streamline food service processes and enhance customer experience.
- Maintained organized workstations, contributing to overall efficiency during peak service hours.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Volunteer
Zoar Volunteer Fire Department
01.2014 - 09.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
High School Diploma -
Tuscarawas Valley Highschool
Zoar, OH06-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
Timeline
Sales Associate
Marshalls
07.2024 - 05.2025
Food Service Worker
Sublime Smoke BBQ
08.2021 - 08.2023
Volunteer
Zoar Volunteer Fire Department
01.2014 - 09.2021
High School Diploma -
Tuscarawas Valley Highschool
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