Karlie Wells
Stephenville,TX
Summary
Retail Banker with experience in fast-paced financial environments, skilled in handling transactions accurately and efficiently. Possess strong mathematical skills, customer service orientation, and adeptness in using banking software. Known for improving transaction processing times and enhancing customer satisfaction through prompt service.
Overview
7
7
years of professional experience
Work History
Retail Banker
First Financial Bank
Stephenville, TX
12.2024 - Current
- Assisted customers with account inquiries and transaction requests.
- Greeted customers and identified customer needs to provide appropriate banking services.
- Completed documentation for new accounts in alignment with bank policies and procedures.
- Balanced cash drawer daily and maintained accurate records of all transactions conducted at the branch.
Assistant Manager
Scooters’s Coffeehouse
Stephenville, Texas
01.2022 - 12.2024
- Trained and mentored new staff on customer service and beverage preparation.
- Managed inventory levels and placed orders for coffee supplies and equipment.
- Coordinated staff schedules to optimize coverage during peak hours.
- Resolved customer complaints promptly to ensure a positive dining experience.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Assistant Manager
Grumps Burgers
Stephan, TX
08.2019 - 09.2021
- Provided leadership and direction to restaurant employees.
- Supervised food preparation, ordering of supplies, and inventory control.
- Monitored customer service standards and took corrective action when needed.
- Created weekly work schedules for all restaurant personnel.
- Monitored inventory levels and coordinated supply orders for efficient operations.
Education
Some College (No Degree) -
Tarleton State University
Stephenville, TXSkills
- Transaction processing
- Cash handling
- Customer service
- Attention to detail
- Effective time management
- Multitasking and organization
- Word and Excel
Timeline
Retail Banker
First Financial Bank
12.2024 - Current
Assistant Manager
Scooters’s Coffeehouse
01.2022 - 12.2024
Assistant Manager
Grumps Burgers
08.2019 - 09.2021
Some College (No Degree) -
Tarleton State University