Karlo Pocholo Mabalhin Natividad

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

• Bartender | Bar back | Prep, Castell Rooftop Lounge, 05/01/19, current, Keep the bar stocked with liquor, syrups, glasses, napkins and other necessary items before and during service hours., Prepare garnishes, refill ice wells, change beer kegs and restock napkins and straws., Clean up the spills, remove the glassware and organize the counter., Keep the bar area neat and clean., Coordinate with managers, kitchen staff and security personnel to ensure efficient service to customers.
• Server | Runner, Buddakan, 02/01/22, 07/01/22, Ensures warm welcome to customers, settled them down and attended to their orders/requests., Processed the order, generate bills and answer guest queries about deal offers and service time., Cleaned up the tables after the guests leave and set them for the next guests., Packed and served warm food efficiently, in accordance with the order., Assisted in kitchen or with outdoor delivery where and when required., Contributed to the positive working environment.
• Server | Runner, Brooklyn diner, 10/01/21, 10/01/22, Ensures warm welcome to customers, settled them down and attended to their orders/requests., Processed the order, generate bills and answer guest queries about deal offers and service time., Cleaned up the tables after the guests leave and set them for the next guests., Packed and served warm food efficiently, in accordance with the order., Assisted in kitchen or with outdoor delivery where and when required., Contributed to the positive working environment.
• Server | Runner, Maison Kayser, 03/01/19, 12/31/20, Ensures warm welcome to customers, settled them down and attended to their orders/requests., Processed the order, generate bills and answer guest queries about deal offers and service time., Cleaned up the tables after the guests leave and set them for the next guests., Packed and served warm food efficiently, in accordance with the order., Assisted in kitchen or with outdoor delivery where and when required., Contributed to the positive working environment.
• Extruder Operator, CWS Powder Coatings, 2234 Bradley Hill Rd, Blauvelt, NY, 10913, 10/01/13, 01/31/18, Carefully operated and kept clean any piece of equipment necessary for manufacturing powdered coating products which conforms to quality requirements., Read, comprehended and executed processes and procedures according to the Standard Work Instructions (SWIs)/Standard Operating Procedures (SOPs) which are necessary to properly operate the equipment and manufacture the product., Maintained and operated hand tools necessary to set-up, take apart, and to operate the equipment., Performed required quality control checks and inspections to assure the product being manufactured is meeting required specifications to include using micrometers, gauge block microscope, and any other equipment necessary to meet and assure compliance., Complied to all CWS policies and processes.
• Barista, Starbucks, 350 5th Ave, New York, NY, 10118, 11/01/12, 10/31/13, Ensured that customers' needs and requests for coffee and tea are met., Maintained inventories by replenishing coffee bean supply; stocked coffee brewing equipment; maintained supplies, pastries, and cookies for coffee bar., Ensured to adhere to recipes and presentations for food and beverage items., Maintained safe and healthy work environment by following organization standards and sanitation regulations., Ensured to be punctual and able to observe regular and consistent attendance., Contributed to a positive team environment.