Karly Baird

• Implemented upselling techniques, boosting overall revenue for the restaurant.
• Instructed servers on proper techniques for taking orders, serving food and providing customer service.
• Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
• Enhanced customer satisfaction by providing efficient and friendly service during peak hours.

Aesthetician Student

• Excelled in a wide array of skincare treatments including, microdermabrasion, microcurrent, custom facials, LED facials,dermaplaning, advanced chemical peels, waxing, lash lifts, eyebrow tint and lamination and extractions.
• Demonstrated product knowledge, offering personalized recommendations based on the clients specific skin concerns and goals.
• Successfully upsold services, upgrading 3 out of 4 clients on average.
• Treated over 50 clients, held consultations, filled out paperwork and always ensured compliance with health and safety standards.
• Followed all sanitation and safety protocols in clinic.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.