Karly Gonzalez

Structured, implemented, and maintained administrative and operational procedures for a growing automotive service business, including workflow design, software adoption, vendor acquisition, billing processes, and pricing frameworks. Oversaw daily business operations: scheduling and calendar management, vehicle drop-off coordination, parts sourcing, accounts receivable, accounts payable, and customer communication. Transformed technician diagnostic reports into accurate, itemized, and billable service quotes; presented estimates to customers and secured approval for work orders. Led branding and marketing initiatives, developing company logo and website, implementing SEO strategy, and producing print and digital marketing materials to strengthen brand presence. Managed timely procurement of parts and supplies to optimize shop operations. Increased operational efficiency by establishing standardized procedures that enhanced customer experience and supported business growth.

Supported accurate financial reporting and maintained strong internal controls and efficient accounting processes. Assisted in managing construction accounts payable. Processed vendor and subcontractor invoices. Aided in project cost tracking efforts. Contributed to project accounting activities, including job cost analysis and contract reporting. Helped analyze project performance and identify cost variances. Maintained accounting records within Acumatica ERP. Supported month-end and year-end close activities. Reviewed and verified vendor invoices for accuracy. and facilitated timely vendor payments. Reviewed and reconciled accounts to sustain financial accuracy. Collaborated with cross-functional teams to address billing discrepancies. Trained new staff on accounts payable procedures and software systems.

Supported project teams by organizing timelines, monitoring construction budgets, coordinating contracts, and managing operational communications for smooth residential project execution from design to completion. Generate project cost reports for effective budget management. Assisted in drafting, organizing, and managing project agreements, proposals, and logs for documentation purposes. Tracked and submission of project change orders for client review and approval. Facilitated coordination among architecture, interior design, construction crews, and management teams. Tracked task assignments, recorded meeting notes, and followed up on team deadlines to ensure accountability. Helped maintain project documentation and reports for effective tracking purposes. Monitored project budgets, identified discrepancies, and suggested corrective measures for financial accuracy. Conducted training sessions for new team members on project management tools and systems.

Managed customer and client relations while maintaining accurate and complete records. Overseeing and completing the accounting and payroll tasks required for clients that are on both payment application contracts and time and material jobs. Facilitated internal and external communications between clients and vendors. Updated the accounting ledger to reflect accurate material and labor expenses for each client and job site. Processed payroll by calculating, submitting, and tracking itemized breakdowns according to job site.

Created, communicated, and implemented organization’s vision, mission, and overall direction to align team efforts with strategic goals. Leading the development and implementation of the overall organization’s strategy and evaluating the work of others to ensure its achievement. Maintaining awareness of both the external competitive landscape, opportunities for expansion, customer relations, new industry developments and standards. Implemented office procedures and oversaw operations, managing accounts payable/receivable, cash receipts, general ledger, payroll preparation, budgeting, cash forecasting, revenue and expenditure variance analysis, and account reconciliations. Monitor and analyze accounting data and produce financial reports.

Developed and implemented organization’s vision, mission, and overall direction to align team efforts. Leading the development and implementation of the overall organization’s strategy and evaluating the work of others to ensure its achievement. Maintaining awareness of both the external competitive landscape, opportunities for expansion, customer relations, new industry developments and standards. Streamlined office procedures and managed office operations, including accounts payable/receivable, cash receipts, general ledger, payroll preparation, budgeting, cash forecasting, variance analysis, and account reconciliations. Monitor and analyze accounting data and produce financial reports.

Produced and approved GEOINT reports and imagery products, delivering critical insights to global intelligence customers. Supported counter-insurgency operations by providing actionable intelligence that informed tactical decisions. Provided GEOINT expertise to forward-deployed units, significantly enhancing mission readiness and operational effectiveness. Security Clearance: Top Secret/SCI (Inactive)

Designed display ads, executed revisions, and organized full newspaper layout to enhance visual appeal and alignment with brand standards. Managed weekly production timelines, conducted final proofing, and uploaded digital editions while ensuring all print materials were backed up for consistency and reliability.