Summary
Overview
Work History
Education
Skills
Timeline

Karmelo Austin

East Rutherford,NJ

Summary

Dynamic sales associate with proven customer service skills at Lids Hat World, excelling in teamwork and problem-solving. Recognized for consistently achieving sales goals and enhancing customer satisfaction. Outgoing and goal-oriented, adept at managing time effectively while fostering a collaborative environment. Committed to delivering exceptional service and driving results.

Overview

4
4
years of professional experience

Work History

Sales Associate

Lids Hat World
09.2024 - 03.2025

Cashier

Customer Service

  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Cart Attendant

Stop & Shop
08.2022 - 09.2024
  • Cleared parking lot of litter and foreign debris.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
  • Periodically disinfected carts preventing spread of disease.

Stocker

Shop Rite Food Market
12.2020 - 04.2022
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Education

No Degree -

Montclair State University
05-2028

High School Diploma -

Bergen Catholic High School
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented
  • Outgoing personality
  • Listening skills
  • Excellent people skills
  • Exceptional customer service

Timeline

Sales Associate - Lids Hat World
09.2024 - 03.2025
Cart Attendant - Stop & Shop
08.2022 - 09.2024
Stocker - Shop Rite Food Market
12.2020 - 04.2022
Montclair State University - No Degree,
Bergen Catholic High School - High School Diploma,
Karmelo Austin