Karmen Hernandez

*Create Yubikey log ins for new hire.

* Made sure new hires completed online training on subjects such as customer service, elb, and how to maximize your sales.

* Gave and went over exam to make sure training was understood.

* Micromanage on the sales for side by side for a week.

* Maintained 0.4 or above, device per hour ratio.

* maintained a $45 or above accessory per box ratio.

*Maintain clean, professional environment for myself and employees.

*Responsible for all inventory, both devices and accessories.

*Responsible for store’s goals to be hit monthly. (The kpi metrics on the Elb need to be as close to a hundred as possible to be number 1 national rank)

* Paid attention to employees individual numbers to be sure of success in store numbers.

*Maintain clean, professional environment for myself and employees.

*Responsible for all inventory, both devices and accessories.

*Responsible for store’s goals to be hit monthly. (The kpi metrics on the Elb need to be as close to a hundred as possible to be number 1 national rank)

* Paid attention to employees individual numbers to be sure of success in store numbers.

*Maintain clean, professional environment for myself and employees.

*Responsible for all inventory, both devices and accessories.

*Responsible for store’s goals to be hit monthly. (The kpi metrics on the Big 5 need to be as close to a hundred as possible to be number 1 national rank)

* Paid attention to employees individual numbers to be sure of success in store numbers.

* Key holder. Open and closed stores.

* Morning routine of device inventory scan, count till and create daily goals.

* Help maintain cleanliness of store.

*Maintained .4 or above device per hour ratio

Maintained $35 per box ratio (what was asked for at the time)

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.