Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karol Padilla

Miami,FL

Summary

Customer service with experience in front desk operations, hospitality, property services, cash handling, logistics, and valet parking. Skilled in assisting guests and residents, managing visitor registration systems, processing packages, handling payments, and providing reliable customer support. Experienced working in fast-paced environments while maintaining organization, accuracy, and professionalism. Currently pursuing a Bachelor's degree in Psychology with strong communication skills and a willingness to continue learning and growing professionally. Bilingual in Spanish and English (Intermediate).

Overview

4
4
years of professional experience

Work History

Valet Attendant / Front Desk Support

1st Class Parking
Miami , FL
04.2025 - Current
  • Provide professional valet services while ensuring a positive experience for residents and guests.
  • Safely park and retrieve vehicles while maintaining excellent customer service.
  • Assist residents and visitors with questions, requests, and building-related needs.
  • Provide front desk coverage, including guest assistance, visitor registration, and administrative support.

Front Desk Receptionist / Receiving Clerk

World Valet Parking
Miami, FL
09.2024 - 03.2025

Royal Embassy Condominium | Miami Beach, FL

  • Welcomed and assisted residents, guests, and visitors in a professional manner.
  • Registered guests and maintained visitor information using building management systems.
  • Managed access control procedures and verified visitor authorization.
  • Received, processed, organized, and distributed incoming packages and deliveries.
  • Maintained accurate records and communicated with residents regarding deliveries.

Cashier / Customer Service Representative

Mojo Grille
Miami, FL
10.2023 - 05.2024
  • Opened the restaurant and prepared daily operations before business hours.
  • Processed customer payments using point-of-sale (POS) systems.
  • Handled cash transactions and maintained accurate cash drawer balances.
  • Counted and reconciled the cash register at the end of each shift.
  • Assisted customers with orders, questions, and service concerns.
  • Maintained a clean, organized, and welcoming environment.

Package Handler

FedEx:Ground
Dodge City, KS
10.2022 - 05.2023
  • Sorted, loaded, and unloaded packages efficiently in a fast-paced warehouse environment.
  • Scanned packages accurately to ensure proper routing and placement on the correct delivery trucks.
  • Verified package information and organized shipments according to assigned routes.
  • Followed safety procedures and maintained productivity standards.
  • Worked collaboratively with team members to meet daily operational goals.
  • Maintained accuracy and efficiency while handling a high volume of packages.

Education

Bachelor of Science - Psychology

Florida National University
Hialeah, FL
05-2027

High School Diploma -

Colegio Departamental Compartir
Colombia
11-2018

Skills

  • Front Desk Operations
  • Guest Relations
  • Customer Service
  • Access Control & Visitor Registration
  • Package Receiving
  • Cash Handling
  • POS Systems
  • Administrative Support
  • Communication Skills
  • Problem Solving
  • Organization
  • Teamwork

Timeline

Valet Attendant / Front Desk Support

1st Class Parking
04.2025 - Current

Front Desk Receptionist / Receiving Clerk

World Valet Parking
09.2024 - 03.2025

Cashier / Customer Service Representative

Mojo Grille
10.2023 - 05.2024

Package Handler

FedEx:Ground
10.2022 - 05.2023

Bachelor of Science - Psychology

Florida National University

High School Diploma -

Colegio Departamental Compartir
Karol Padilla