Karolyna Bojko
Winston-Salem,NC
Summary
Proven track record in enhancing customer satisfaction and sales at Greene Street Consignment, leveraging exceptional customer service and sales expertise. Skilled in teamwork and collaboration, consistently exceeding performance metrics. Demonstrated ability to improve business development processes, achieving a significant increase in repeat business through strategic upselling and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Greene Street Consignment
06.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
High School Math Tutor
Self-employeed
01.2022 - 06.2024
- Facilitated group tutoring sessions to encourage peer collaboration and collective problem-solving within math-focused activities.
- Developed strong rapport with students through active listening, empathy, and motivational coaching techniques.
- Monitored student progress throughout the academic year, adjusting instructional approaches as needed to maximize improvement.
- Maintained a consistent schedule of availability, ensuring students had access to reliable support when needed.
Tax Associate
Vincent Passariello Tax Services
01.2023 - 04.2024
- Reviewed and analyzed client data and accurately prepared income tax returns
- Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
- Prepared accurate tax returns for individuals, partnerships, corporations, and non-profit organizations, maximizing deductions and credits.
- Contributed to overall team success by consistently meeting or exceeding performance metrics for quality, productivity, and client satisfaction.
Sales Associate
Plato's Closet
08.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
High School Diploma -
Middletown High School South
Middletown, NJ06.2024
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Reliable and punctual
Sales expertise
Upselling
Business Development
Timeline
Sales Associate
Greene Street Consignment
06.2023 - 08.2024
Tax Associate
Vincent Passariello Tax Services
01.2023 - 04.2024
High School Math Tutor
Self-employeed
01.2022 - 06.2024
Sales Associate
Plato's Closet
08.2021 - 11.2022
High School Diploma -
Middletown High School South
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