Karrina Riley
Tampa,FL
Summary
Customer-focused candidate eager to put excellent communication, teamwork, and interpersonal skills into practice. Significantly displays versatility, flexibility, and reliability through consistent contribution to workplace positivity and operational success. Trainable and committed to creating a warm and inviting atmosphere.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Yard House
01.2024 - Current
- Demonstrate strong multitasking skills by handling telephone inquiries while attending to in-person guest needs consistently.
- Handle high-pressure situations gracefully by managing multiple tasks, simultaneously, while maintaining a calm demeanor.
- Answer customer questions about hours, seating, and menu information.
- Maintain an organized waitlist for busy times, ensuring efficient seating of guests.
- Take reservations and to-go orders by phone, answer customer questions, and inform them of accurate wait times.
- Provide exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contribute to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborate with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Complete daily side work and opening and closing duties without fail.
Retail Sales Associate
Apple Butter & Shugies
05.2020 - 08.2022
- Greeted customers and helped with various product questions, selections, and purchases.
- Opened, managed, and closed the shop, accordingly, for the owners, periodically.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products to enhance the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled inventory deliveries, returns, and exchanges professionally, resolving customer issues while adhering to company policies.
- Volunteered to work additional events during holidays and other busy periods to alleviate staffing shortages and further support the business.
Education
Bachelor of Science - Nursing
Galen College of Nursing
Tampa, FL09.2026
Skills
- Customer service
- Strong multitasking
- Strong communication
- Active learning
- Detail oriented
- Conflict resolution
- Teamwork
- Cash handling
- Cleanliness and hygiene
- Complex problem-solving
- Assertiveness
- Relationship building
Affiliations
- Independent Distributor: "It Works!"
- Community Involvement: Radiant Church, Galen College of Nursing
- CPR Certified
Timeline
Restaurant Hostess
Yard House
01.2024 - Current
Retail Sales Associate
Apple Butter & Shugies
05.2020 - 08.2022
Bachelor of Science - Nursing
Galen College of Nursing
Similar Profiles
Ryenne TrujilloRyenne Trujillo
Server at Yard HouseServer at Yard House
Keri CasaboKeri Casabo
Server, Server Trainer at Yard HouseServer, Server Trainer at Yard House
Nicholas TresserNicholas Tresser
Barback at Yard HouseBarback at Yard House
Nicholas LanniNicholas Lanni
Server/Host at Yard HouseServer/Host at Yard House
ANGEL ROSIERANGEL ROSIER
Cosmetologist at Mimie's House of Beauty SuitesCosmetologist at Mimie's House of Beauty Suites