Summary
Work History
Education
Skills
Timeline
Generic

Karsyn Drewery

Shelby,NC

Summary

Adept at juggling multiple tasks, I enhanced customer satisfaction at Toscanos Bistro by ensuring prompt service and maintaining a clean dining environment. Skilled in customer service and team collaboration, I excelled in high-pressure situations, significantly contributing to a positive guest experience without compromising service quality.

Work History

Waitress/Server

Toscanos Bistro
06.2024 - Current
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Associates Degree - Business

Cleveland Community College
Shelby, NC

Esthetics -

Cleveland Community College
Shelby, NC
07.2024

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Handling Complaints
  • Upselling
  • Sales expertise

Timeline

Waitress/Server

Toscanos Bistro
06.2024 - Current

Associates Degree - Business

Cleveland Community College

Esthetics -

Cleveland Community College
Karsyn Drewery