Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karyna Bondarenko

Willowbrook ,IL

Summary

Proven Insurance Agent at Sertler & Associates with a track record of enhancing customer satisfaction through exceptional service and maintaining client relationships. Skilled in policy knowledge and licensed in auto insurance, consistently delivering results by efficiently managing renewals and resolving issues. Demonstrates professionalism and ethics, contributing to a positive work environment and achieving company goals.

Overview

5
5
years of professional experience

Work History

Insurance Agent

Sertler & Associates
02.2024 - 09.2024
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Delivery Driver

DoorDash
05.2023 - 02.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Cashier Team Lead

Silpo (Ukraine)
09.2019 - 11.2019
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Cleaning Assistant

None
04.2022 - 08.2022
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.

Factory Worker

TPV (in Poland)
08.2021 - 04.2022
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Collaborated with team members to meet daily production quotas, promoting a positive work environment.
  • Carefully packaged finished products and prepared for shipment.

Education

Bachelor - Biotechnology

National University of Food Technologies
Ukraine, Kyiv
02.2023

Skills

Customer Service

Languages

Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Professional Working
English
Professional Working

Timeline

Insurance Agent

Sertler & Associates
02.2024 - 09.2024

Delivery Driver

DoorDash
05.2023 - 02.2024

Cleaning Assistant

None
04.2022 - 08.2022

Factory Worker

TPV (in Poland)
08.2021 - 04.2022

Cashier Team Lead

Silpo (Ukraine)
09.2019 - 11.2019

Bachelor - Biotechnology

National University of Food Technologies

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Karyna Bondarenko