Experienced Store Manager with a proven track record of increasing sales and portability. Skilled in team leadership, management, and customer service. Seeking new opportunities for growth and success.
Overview
11
11
years of professional experience
2017
2017
years of post-secondary education
Work History
PATIENT ACCESS REPRESENTATIVE
SSM Health St. Clare Hospital
Baraboo
08.2024 - Current
Scheduled appointments and coordinated patient check-ins efficiently.
Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
Assists with coordination of activities related to insurance pre-certification/authorization.
Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
Performs clerical and reception duties associated with patient registration.
Performs other duties as assigned.
STORE MANAGER
Cottonwood Financial
Baraboo
12.2019 - 06.2024
Successfully managed store operations, achieving sales targets and improving profitability.
Provide exceptional customer service with every existing and potential customer.
Developed and implemented strategies to increase sales and improve customer satisfaction.
Educating customers on all product offerings.
Process loan applications and make loans, Safeguard and maintain customer records, Make collection calls on overdue loans.
Open and close the store.
Fraud prevention and detection.
RECEPTIONIST
Bluegreen Vacations
Wisconsin Dells
05.2017 - 12.2019
Greeted and assisted visitors with professional and friendly demeanor at front desk.
Managed incoming calls and directed them to appropriate staff members.
Maintained cleanliness and organization of reception area and office supplies.
Scheduled appointments and maintained organized appointment calendar.
MONOGRAMMER
Lands' End Inc
Reedsburg
11.2014 - 05.2017
Skilled in creating personalized monograms for a variety of garments and accessories.
Detail-oriented with a strong eye for design and color coordination.
Proficient in using embroidery machines and software for precise monogram placement.
Experienced in selecting thread colors and font styles for monogram designs.
Exceptional attention to detail and ability to meet tight deadlines in fast-paced environment.