Hi, I’m
Kasandra Hinzo
Bakersfield,California
Summary
Motivated Certified Pharmacy Technician passionate about helping others. Possesses excellent customer service and communication skills. Proven ability to accurately interpret prescriptions and dispense medication in accordance with pharmacy regulations. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Overview
5
years of professional experience
1
Certification
Work History
Walgreens Company
Pharmacy Technician
11.2021 - Current
Job overview
- Maintain patient confidentiality when handling records and sensitive data
- Complied with state regulations to maintain a safe, clean pharmacy
- Verified dosages and measured medications for prescriptions
- Handles doctor calls and medication deliveries in facilitation of prescription orders
- Monitored patient records to ensure compliance with health insurance plans and proper billing procedures
- Compiled reports regarding inventory levels, out of stock items, expired medications.
Walgreens
Customer Service Associate
07.2021 - 11.2021
Job overview
- Assisted customers with product selection, order entry, and payment processing
- Followed up with customers to support satisfaction and resolve any issues
- Resolved product or service problems by clarifying customer’s complaints and determining the cause of the problem
- Preserved stores' visual appeal by arranging merchandise in a visually appealing manner
- Computed sale prices and totaled purchases with POS system or cash register
- Loaded, unloaded, and stocked daily shipments and weekly truck deliveries.
Sequoia Sandwich Company
Supervisor
12.2019 - 10.2021
Job overview
- Set performance goals for staff members and helped teams meet important deadlines
- Organized workflow tasks to prevent downtime and production gaps
- Delegated tasks to team members according to individual strengths
- Initiated creative solutions to resolve customer complaints and issues
- Assessed staff performance on a regular basis, providing feedback and coaching as necessary to improve results
- Motivated employees to reach their highest professional potential
- Implemented successful team-building initiatives to increase retention.
Education
FRONTIER HIGH SCHOOL
HIGH SCHOOL DIPLOMA
06.2020
Skills
- Problem-Solving Skills
- Organization and Prioritization
- Team Collaboration
- Resolving Customer Issues
- Pharmaceutical Sales and Services
- Labeling Prescriptions
- Manual and Automated Medication Dispensing
- Communication Skills
Certification
- Pharmacy Technician License
- CPhT - Certified Pharmacy Technician
References
- Rocio Munoz, Walgreens, Pharmacy Technician Coworker, (661)549-7750, rociomunoz111@yahoo.com
- Guadalupe Valdivia, Bakersfield City School District, Teacher Coworker, (661) 348-5303, gvaldivia1994@gmail.com
- Alexis Martinez, Medical (KFHC), Kern Family Health Care Support Clerk Coworker, (661) 238-5565, alexismartinez3@gmail.com
- Gina Adler, Private Recruiting Agency, Elderly Caregiver Relative, (661)342-1953, Vandusengina@yahoo.com
Languages
Spanish
Limited Working
Timeline
Pharmacy Technician
Walgreens Company
11.2021 - Current
Customer Service Associate
Walgreens
07.2021 - 11.2021
Supervisor
Sequoia Sandwich Company
12.2019 - 10.2021
FRONTIER HIGH SCHOOL
HIGH SCHOOL DIPLOMA
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