Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kasandra May

1792 SW Paint Road,Oklahoma

Summary

Results-driven Store Lead known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service excellence, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring smooth store operations and positive customer experiences.

Overview

15
15
years of professional experience

Work History

Store Lead

Walmart
Lawton, OK
09.2023 - Current
  • Regularly communicated with upper management regarding operational matters affecting the business.
  • Addressed any employee issues or concerns in a timely manner.
  • Conducted daily store operations including opening and closing procedures, cash handling, register operations, and inventory management.

Assistant Manager/Coach

Walmart
Lawton, OK
02.2016 - 09.2023
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Recruited and trained new employees to meet job requirements.
  • Collaborated with management on developing strategic plans for achieving business goals.

Area Manager

USA Discounters
Lawton, Oklahoma
07.2014 - 12.2015
  • Identified and developed top talent to promote performance-oriented culture.
  • Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Coached Store Managers on developing effective sales strategies and building customer loyalty.
  • Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.

Store Manager

USA Discounters
Chula Vista, CA
01.2010 - 06.2014
  • Resolved customer complaints in a timely manner.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Education

BBA - Accounting And Finance

University of Oklahoma
Norman, OK
12-2008

Skills

  • Employee engagement
  • Budgeting and financial management
  • Store operations
  • Staff training and development
  • Promotions and marketing
  • Scheduling and time management

Accomplishments

  • 2013 Store Manager of the Year

Timeline

Store Lead

Walmart
09.2023 - Current

Assistant Manager/Coach

Walmart
02.2016 - 09.2023

Area Manager

USA Discounters
07.2014 - 12.2015

Store Manager

USA Discounters
01.2010 - 06.2014

BBA - Accounting And Finance

University of Oklahoma

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Kasandra May