Kasey Black
Burleson
Overview
15
15
years of professional experience
Work History
Flight Attendant
Delta Airlines
02.2016 - Current
- Delivered exceptional customer service, ensuring passenger comfort and safety throughout each flight.
- Conducted pre-flight safety checks to confirm compliance with regulations and operational standards.
- Assisted passengers with boarding, luggage stowage, and in-flight services to enhance overall experience.
- Resolved passenger inquiries and concerns promptly, fostering a positive travel environment.
- Adapted quickly to diverse situations, ensuring effective problem-solving in high-pressure environments.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
Sales Representative
T-mobile
06.2013 - 08.2014
- Meeting daily and monthly sales goals
- Basic technical troubleshooting
- Customer service
- Inventory
Teller
Bank of America Corporation
10.2010 - 07.2011
- Processing all cash transactions & maintaining accurate detail
- Offering new promotions & sales
- Customer service
- Working swiftly as well as efficiently during high volume
Education
Some College -
Kennesaw State University
Kennesaw, GASome College -
Savannah State University
Savannah, GASkills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Hospitality service expertise
- Professional appearance
- Safety procedures
- Emergency procedures
- Cultural awareness
Timeline
Flight Attendant
Delta Airlines
02.2016 - Current
Sales Representative
T-mobile
06.2013 - 08.2014
Teller
Bank of America Corporation
10.2010 - 07.2011
Some College -
Kennesaw State University
Some College -
Savannah State University