Kasey Black
Albuquerque,NM
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Presbyterian Medical Group
Rio Rancho, NM
01.2024 - Current
- Assisted in patient intake processes, ensuring accuracy in documentation and data entry.
- Managed appointment scheduling, optimizing workflow and reducing wait times for patients.
- Supported medical staff by preparing examination rooms and maintaining necessary supplies.
- Educated patients on treatment plans and medication usage, enhancing patient understanding and compliance.
Sever/Bartender
County Line BBQ
Albuquerque, NM
04.2023 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Upheld high standards of sanitation in accordance with health department regulations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Certified Medical Assistant
Rio Grande Dermatology
Albuquerque, NM
02.2016 - 03.2023
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Changed dressings on wounds to prevent infection and check for healing.
Education
Some College (No Degree) - Certified Medical Assistant
Pima Medical Institute
Albuquerque, NM10.2015
High School Diploma -
Tularoas High School
Tularosa05.2012
Skills
- Menu Memorization
- Suggestive Selling
- Beverage Preparation
- Payment Processing
- Medical Terminology
- Patient Scheduling
- Procedure Assistance
- Patient Management
Education and Training
other,other
Timeline
Medical Assistant
Presbyterian Medical Group
01.2024 - Current
Sever/Bartender
County Line BBQ
04.2023 - Current
Certified Medical Assistant
Rio Grande Dermatology
02.2016 - 03.2023
Some College (No Degree) - Certified Medical Assistant
Pima Medical Institute
High School Diploma -
Tularoas High School