Kasey Brunk
Franktown,VA
Summary
Highly driven general manager at Small's Smokehouse with a strong focus on inventory management and payroll administration. Achieves business growth by effectively managing operations and staff and utilizing strategic approaches to enhance profitability. Successful at motivating, training and developing team members to drive profitability in a highly competitive environment.
Overview
1
1
Certification
7
7
years of professional experience
Work History
General Manager
Small's Smokehouse
Cape Charles, VA
11.2022 - Current
- Handling day-to-day operations of the business as the General Manager
- Managing staff daily; ensuring entire staff is taken care of and has needs met to be successful day to day
- Created and managed schedules for entire team to ensure adequate staffing and operational efficiency
- Trained to use Toast System for managing the menu, guest accounts, staff information, and business profit reports
- Trained to use Toast POS system for taking orders
- Communicate effectively with staff to uphold the standard of the business
- Provided bar support to maintain workflow and customer satisfaction.
- Complete opening and closing duties including stocking items and counting cash drawer
- Monitored cash levels to support efficient daily operations; executed bank runs.
- Making sure all areas in restaurant are clean, in order, and able to succeed for the day
- Communicated with management to provide suggestions and address concerns for business growth
- Creating documents that help the business succeed
- Conducted inventory assessments and placed orders for ABC products, Pepsi items, and merchandise.
- Deescalating situations involving staff and guests to ensure a calm working environment
- Actively listening to staff and finding solutions to resolve issues
- Managing restaurant social media accounts for marketing
- Training new employees to properly understand the concept of the business
- Participate in business related meetings with owners
- Conducted interviews and hired new staff while managing employee terminations to maintain a skilled workforce
- Emailing customers with information regarding planning events, bulk orders, and sending invoices
- Maintain accurate employee records, including hours worked and deductions.
- Process payroll for employees on a bi-weekly schedule using Toast payroll software.
Supervisor
Sun Outdoors Cape Charles
Cape Charles, VA
05.2019 - 10.2023
- Created staff schedules to ensure adequate coverage across shifts.
- Managed the opening, closing, and counting of the safe.
- Executed opening and closing procedures as keyholder.
- Assisting with making sure team has all tools to succeed for the day
- Contributed ideas to enhance store performance and customer experience for the season.
- Supported various departments to streamline workflow and improve operations.
- Trained to use Revel POS system for cashiering
- Assists with invoices using Yellow Dog inventory system
- Staying on top of inventory throughout the season
- Counting inventory at the end of the season
- Answering the phone and helping guests with both in store questions and campground questions
- Communicating with vendors about orders
- Making orders when inventory runs low
Brand Representative
Altar'd State
Va Beach, VA
11.2021 - 03.2022
- Interacted with customers to maximize sales opportunities
- Trained to provide exceptional hospitality experience in retail
- Achieved Employee of the Month recognition for outstanding performance
- Operated POS system to facilitate smooth transactions
Rehab Tech
Bayside Rehabilitation
Onley, VA
11.2020 - 01.2021
- Supported physical therapists in delivering effective patient care
- Guided patients through prescribed exercises to enhance recovery under therapist supervision
- Prepared heat and ice packs for patient treatments in accordance with therapist instructions.
- Maintained cleanliness and organization of treatment rooms, tables, and gym area to ensure optimal patient environment
- Greeted and brought patients back to tables and rooms
- Washed, dried, and neatly stored linens to maintain cleanliness in treatment areas.
Education
Hospitality Management -
Eastern Shore Community College
Melfa, Va11-2022
Hospitality Management -
Tidewater Community College
Va Beach05-2022
High School Diploma -
Abeka Academy
Pensacola, FL01-2020
Skills
- Inventory management
- Staff scheduling
- Payroll administration
- Event planning
- Management skills
- Microsoft Word and Google Docs
- PowerPoint proficiency
- Cash handling proficiency
- Problem-solving abilities
- Organizational skills
- Multitasking capabilities
- Team collaboration
- Customer service excellence
- Communication expertise
- Budget management
- Self-sufficiency
Certification
- Food Handlers Certification
- Food Managers Certification
Timeline
General Manager
Small's Smokehouse
11.2022 - Current
Brand Representative
Altar'd State
11.2021 - 03.2022
Rehab Tech
Bayside Rehabilitation
11.2020 - 01.2021
Supervisor
Sun Outdoors Cape Charles
05.2019 - 10.2023
Hospitality Management -
Eastern Shore Community College
Hospitality Management -
Tidewater Community College
High School Diploma -
Abeka Academy