Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kasey Delgado

Phoenix,AZ

Summary

Enthusiastic and dedicated individual seeking a Student Success Coach position to support student retention, progress, and success. Committed to guiding students, tracking their progress, and working with staff and community partners to help them achieve their goals.

Overview

2020
2020
years of professional experience

Work History

Sales Associate

J&J Apparel
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Manager

Melrose Family Fashion
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Front Desk Receptionist

Rio Salado College
07.2018 - 07.2019
  • Welcomed guests at front desk, facilitating smooth check-ins.
  • Created a professional environment by keeping front office clean.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Organized and maintained files and records to ensure up-to-date documentation.

Education

Synergy Quantum Academy
Los Angeles, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Bilingual English/Spanish
  • Poised public speakers
  • Proficient in data management (SP, AAEDMS, SIS, Rio Learn)
  • Social media knowledgeable

Timeline

Front Desk Receptionist

Rio Salado College
07.2018 - 07.2019

Sales Associate

J&J Apparel

Manager

Melrose Family Fashion

Synergy Quantum Academy

Similar Profiles

CREATE PROFILE
Kasey Delgado