Dedicated medical receptionist with strong communication and organizational skills. Expertise in managing patient flow and coordinating care to enhance patient experiences.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Columbia Memorial Health
Hudson
04.2023 - Current
Greeted patients and visitors, fostering a welcoming environment and enhancing patient experience.
Managed appointment scheduling and maintained accurate patient records.
Assisted medical staff by coordinating patient flow and communication.
Processed insurance information and verified patient eligibility, ensuring seamless patient access to care.
Handled phone inquiries and directed calls to appropriate departments promptly.
Organized medical files, maintaining confidentiality and supporting compliance with privacy regulations.
Home Health Aide
Ghent Assisted Living
Ghent
02.2019 - 05.2022
Monitored patient health and reported changes to nursing staff.
Administered medications according to prescribed schedules.
Supported residents with daily living activities and personal hygiene to enhance comfort and dignity.
Delivered companionship and emotional support to residents, fostering a positive and uplifting environment.
Ensured cleanliness and organization of living areas to promote a safe and welcoming home for residents.
Assisted in preparing meals based on dietary needs.