Summary
Overview
Work History
Education
Skills
Timeline
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Kasey LeManquais

Brooklyn,NY

Summary

Dynamic General Manager with a proven track record at Jajaja Mexicana, adept at driving sales growth through innovative training programs and operational efficiencies. Skilled in QuickBooks and process optimization, I excel in enhancing guest satisfaction while leading diverse teams. Committed to achieving excellence in financial reporting and inventory management.

Overview

11
11
years of professional experience

Work History

General Manager

Jajaja Mexicana
04.2023 - Current
  • Managed all aspects of daily operations, including managing budgets, inventory control, employee scheduling, and vendor relations.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Built out and maintained UberEats platform for all locations and developed modification structure to increase sales.
  • Worked in conjunction with Operations team to design and implement procedures to increase guest satisfaction, improve team efficiency and accuracy in inventory management and financial reporting.
  • Collaborated on the build-out of a P&L system to accurately account for inventory and product usage.

Accounting Assistant/Bookkeeper

Freelance
10.2018 - Current
  • Responsible for creating and implementing new financial processes and procedures for rapidly growing start-up.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Assisted in the preparation of monthly financial statements for timely and accurate reporting to clients.
  • Assisted in tax preparation, ensuring accurate and compliant submissions of corporate, partnership, non-profit and personal tax returns.

Floor Manager

Jajaja Mexicana
02.2022 - 04.2023
  • Managed team of FOH and BOH 15 employees per shift to maintain smooth-running operations of the restaurant.
  • Ensured compliance with safety regulations, maintaining a clean and hazard-free environment for staff and customers.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Made thoughtful recommendations to guests by sharing deep menu knowledge and allergen awareness.
  • Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.

Server

Jajaja Mexicana
02.2021 - 02.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Bookkeeper

Byrne Poh LLP
11.2019 - 11.2021
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Generated detailed financial reports for management review, facilitating informed decisionmaking.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.

Server

Thai Cuisine Restaurant
02.2014 - 10.2019

 Responsible for providing guests with top-of-the-line service

 Maintaining order and cleanliness throughout the restaurant

 Trained and provided support to new hires

Education

Bachelor of Science - Biology And Chemistry

State University of New York At Potsdam
Potsdam, NY
05-2018

Skills

  • Computer literacy - PC/Mac, Microsoft Office
  • Restaurant software literacy - Resy, MarginEdge, UberEats Menu Builder, HotSchedules, TeamWork
  • POS literacy - SpotOn, SALIDO, Square
  • Fluent English, Restaurant Spanish
  • SOP writing and process optimization
  • DOH Food Handler's Card
  • QuickBooks proficiency - reconciliations and financial reporting

Timeline

General Manager

Jajaja Mexicana
04.2023 - Current

Floor Manager

Jajaja Mexicana
02.2022 - 04.2023

Server

Jajaja Mexicana
02.2021 - 02.2022

Bookkeeper

Byrne Poh LLP
11.2019 - 11.2021

Accounting Assistant/Bookkeeper

Freelance
10.2018 - Current

Server

Thai Cuisine Restaurant
02.2014 - 10.2019

Bachelor of Science - Biology And Chemistry

State University of New York At Potsdam
Kasey LeManquais