Kasey Mckellar
Circle K Convenience Store/Gas Station
Palmdale,CA
19
years of professional experience
Dynamic and results-driven professional with extensive experience in customer service at Circle K Convenience Store. Proven expertise in cash handling and issue resolution, consistently achieving high customer satisfaction. Recognized for reliability and teamwork, effectively managing transactions and enhancing guest experiences in fast-paced environments.
Work History
Cashier
5 Years 4 Months- Processed cash, card, and mobile payments through POS system with consistent accuracy.
- Managed cash drawer, balanced receipts, and resolved payment discrepancies promptly.
- Recorded pool table charges, game tabs, and customer purchases with careful detail.
Ride Operator/Lead
7 Years 8 Months- Operated ride controls and monitored guest boarding for safe, efficient attraction cycles.
- Inspected restraint systems, seats, and safety mechanisms before each ride dispatch.
- Enforced height, health, and safety requirements while guiding guests through queue procedures.
- Communicated ride instructions clearly to maintain order and support positive guest experiences.
- Responded quickly to ride stoppages, following emergency and evacuation procedures.
- Assisted with daily opening, closing, and area cleanliness tasks for attraction readiness.
- Coordinated with maintenance and supervision teams to report equipment concerns promptly.
- Adhered to park safety standards while balancing continuous guest service and operational consistency.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
Cashier
10 Years 7 Months- Processed cash, card, and digital payments accurately at front counter.
- Greeted guests and handled check-in for pool hall entries and table usage.
- Balanced register drawer and resolved transaction discrepancies promptly.
- Provided clear pricing, promotions, and venue policy information to customers.
- Greeted customers entering store and responded promptly to customer needs.
Sales Associate
4 Years 4 Months- Helped customers choose products and answer service questions across sales floor.
- Processed purchases accurately through point-of-sale systems and balanced register duties.
- Stocked merchandise, rotated inventory, and kept shelves organized and easy to access.
- Supported price updates, signage changes, and product displays to improve store presentation.
- Resolved customer concerns quickly while following store policies and service standards.
- Checked inventory levels and reported low stock to support replenishment.
- Kept sales areas clean and safe by following daily merchandising and housekeeping routines.
- Arranged racks and shelves to maintain visual appeal, engage customers, and promote selected merchandise.
- Handled cash transactions accurately while following company cash handling policies.
- Managed returns, exchanges, and refunds according to store policy.
- Stayed calm and handled issues professionally during busy, high-stress situations.
- Prepared merchandise for sales floor by pricing and tagging items.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Customer service excellence
Team collaboration
Money handling
Reliability and punctuality
Cash handling and management
Customer relations
Cash register operation
Written and verbal communication
Professionalism and courtesy
Cash management
Cash register systems
Cash handling expertise
Product restocking
Refunds and exchanges
Issue resolution
Cash drawer balancing
Merchandise restocking
Timeline
Cashier
Circle K Convenience Store/Gas Station
05.2018 - 09.2023Read More
Ride Operator/Lead
Six Flags Magic Mountain
05.2010 - 01.2018Read More
Sales Associate
Walmart
10.2005 - 02.2010Read More
Cashier
Sharkys Pool Hall
01.2005 - 08.2015Read More
Desert Winds
High School Diploma
Read More