Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kasey Petryszyn

Binghamton,NY

Summary

I am hardworking. A fast leaner and very reliable.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Lineage Logistics LLC
Conklin, New York
09.2023 - Current
  • Answer phones
  • Dispatch trucks
  • Generate loads
  • Sign out drivers
  • Close routes
  • Process claims
  • Answer emails
  • Assisted customers with inquiries and resolved issues efficiently.
  • Processed orders accurately using company software systems.

Dispatcher

U save towing
Conklin, NY
06.2019 - 09.2023
  • Coordinated towing requests and scheduled service calls for efficient dispatching.
  • Monitored road conditions and traffic reports to optimize route planning.
  • Communicated with drivers and clients to ensure timely service delivery.
  • Managed vehicle tracking systems to maintain accurate status updates.
  • Assisted in training new dispatch staff on operational procedures and protocols.
  • Developed relationships with local law enforcement for streamlined towing operations.

Education

Susquehanna Valley High School
Conklin, NY

Skills

  • Order processing
  • Claims processing
  • Route optimization
  • Customer support
  • Software application
  • Service delivery management
  • Vehicle tracking
  • Customer relationship management
  • Towing operations
  • Effective communication

Timeline

Customer Service Representative

Lineage Logistics LLC
09.2023 - Current

Dispatcher

U save towing
06.2019 - 09.2023

Susquehanna Valley High School
Kasey Petryszyn