Kasey Wills
Madison Heights,VA
Summary
Detail-oriented Patient Billing Specialist with strong skills in HIPAA compliance and claims processing. Ability to manage patient accounts and resolve billing inquiries efficiently.
Overview
5
5
years of professional experience
Work History
Patient Billing Specialist
Johnson Health Center
Madison Heights, VA
08.2024 - Current
- Processed patient billing inquiries and resolved discrepancies effectively.
- Managed insurance claims submissions and follow-ups to ensure timely reimbursements.
- Maintained accurate patient accounts and records using electronic health record systems.
- Communicated with patients regarding billing statements, payment plans, and financial assistance options.
Patient Assistant Specialist
Johnson Health Center
Madison Heights, VA
08.2023 - 08.2024
- Provided administrative support including scheduling appointments and managing patient records efficiently.
- Coordinated communication between patients and medical staff to enhance care continuity.
- Took payments as well as verified and added active patient insurance policies.
- Completed necessary paper work/ documentation to implement into patients charts to provide accurate and up to date records.
- Answered phones to help streamline patient care
Sales Associate
Dicks Sporting Goods
Lynchburg, VA
04.2021 - 06.2023
- Delivered exceptional customer service, enhancing shopping experience and fostering brand loyalty.
- Maintained knowledge of product features, ensuring accurate information and effective selling techniques.
- Executed visual merchandising strategies, optimizing product displays to drive sales and engagement.
- Trained new staff on sales techniques and store policies, promoting a collaborative team environment.
Education
High School Diploma -
Amherst County High School
Amherst, VA05-2018
Medical Coding Certification - Medical Informatics
Cental Virginia Community College
Lynchburg, VA05-2023
Skills
- HIPAA compliance
- Claims processing
- Patient account management
- Insurance verification
- Data entry proficiency
- Medical terminology
- Payment posting
- Organizational skills
- Communication skills
- Problem solving
Accomplishments
My Senior year of high school, I had an amazing opportunity to take a peek into the Physical Therapy world. I completed a four month Internship at CVFP, in which I saw many aspects of patient care. I was Mentored by Mrs. Crista, who showed/taught me numerous maneuvers we would use on the patients to aid them back to full health. To this day I still talk to Mrs. Crista and cherish her kind heart and passion for teaching Physical Therapy.
I also completed a Design course in 2019 from the New York Institute of Art and Design, shortly after completing high school. I have always loved interior design as well as fashion design. I hope to one day do fun projects on the side with the fun knowledge I acquired!
Timeline
Patient Billing Specialist
Johnson Health Center
08.2024 - Current
Patient Assistant Specialist
Johnson Health Center
08.2023 - 08.2024
Sales Associate
Dicks Sporting Goods
04.2021 - 06.2023
Medical Coding Certification - Medical Informatics
Cental Virginia Community College
High School Diploma -
Amherst County High School