Kashara Taylor
Clear Vision Eye Centers
Las Vegas,NV
4
years of professional experience
Work History
Patient Care Coordinator
4 Months- Facilitated patient check-in and greeting processes with professionalism and efficiency.
- Scheduled and confirmed appointments
- Answered phones and handled patient inquiries
- Verified insurance and updated patient records
- Collected payments and processed billing
- Managed front desk operations and maintained office organization
- Assisted patients with general questions and directed them to the appropriate staff
Front Desk
9 Months- Verified dental insurance eligibility, coverage levels, and pre-authorizations to ensure accurate billing and minimize claim denials.
- Audited daily appointment schedules for accuracy, conflicts, and provider availability, making adjustments as needed to optimize patient flow.
- Scheduled and confirmed patient appointments via phone, email, and text, maintaining a full and organized calendar.
- Greeted and checked in patients with professionalism and care, collecting necessary documentation and updating medical histories.
- Processed payments, issued receipts, and balanced daily transactions while maintaining HIPAA compliance
- Managed patient records in dental software (e.g., Dentrix, Eaglesoft), ensuring all information was up to date and organized.
- Responded to patient inquiries regarding treatment plans, insurance coverage, and billing with clarity and professionalism.
- Supported clinical staff by preparing charts, coordinating lab cases, and facilitating effective communication between the front and back office
Front Desk
2 Years 1 Month- Managed front desk operations, ensuring seamless visitor experiences and enhancing overall office efficiency.
- Streamlined appointment scheduling, reducing wait times and improving client satisfaction through effective time management.
- Fostered a welcoming environment for clients and staff, promoting positive interactions and strengthening team morale.
- Maintained accurate records and data entry, contributing to measurable improvements in office organization and communication.
- Implemented a digital filing system, reducing paper usage and enhancing document retrieval efficiency for the entire team.
Sales Associate
2 Years 10 Months- Greeted each customer and offered assistance in finding requested items, boosting customer satisfaction.
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine the level of assistance required.
- Monitored the sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Used product knowledge to suggest items to match client needs.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Handled price checks, merchandise transfers, and fitting room returns to keep the store orderly and efficient.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Answered questions about current promotions and resolved issues according to store policies.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
Education
Bachelor of Arts - Psychology
Certification - Dental Assisting
Diploma
Skills
Critical thinking skills
HIPAA compliance
Appointment scheduling
Organizational skills
Customer service
Patient relations
Attention to detail
Insurance verification
Patient care coordination
Verbal and written communication
Scheduling
Medical terminology
Patient education
Timeline
Patient Care Coordinator
Clear Vision Eye Centers
02.2026 - 06.2026Read More
Front Desk
A1 Dental care / West Valley Dental
04.2025 - 01.2026Read More
Front Desk
Bamboo Sunrise
02.2023 - 03.2025Read More
Sales Associate
Victoria’s Secret
01.2022 - 11.2024Read More
Oceanside High School
Diploma
Read More
Carrington College
Certification from Dental Assisting
Read More
University of Nevada
Bachelor of Arts from Psychology
Read More