Kashna Bennett
Miami Gardens,FL
Summary
Dynamic professional with a proven track record at Burger King, excelling in customer service and cash handling. Demonstrated strong work ethic and integrity, enhancing team performance and customer satisfaction. Successfully trained staff, improving efficiency by 20%. Adept at maintaining cleanliness and organization, ensuring compliance with health standards. Skilled in resolving customer concerns with patience and empathy.
Overview
13
13
years of professional experience
Work History
Cashier
Delaware North
04.2022 - Current
- Processed customer transactions efficiently through point of sale system.
- Maintained organized cash drawer while adhering to cash handling procedures.
- Assisted in inventory control by counting and restocking merchandise as needed.
- Collaborated with team members to enhance customer service experience.
- Supported management in maintaining cleanliness and organization of the checkout area.
- Greeted customers entering store and responded promptly to customer needs.
Grill Cook
Offerdahl's Off-The-Grill
05.2020 - 04.2022
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
Shift Supervisor
Burger King
06.2012 - 08.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
Education
High School Diploma -
Fort Lauderdale High School
Fort Lauderdale, FL06.1996
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Cash handling and management
- Order taking
Timeline
Cashier
Delaware North
04.2022 - Current
Grill Cook
Offerdahl's Off-The-Grill
05.2020 - 04.2022
Shift Supervisor
Burger King
06.2012 - 08.2021
High School Diploma -
Fort Lauderdale High School