Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kashonna Reid

Texas City

Summary

Dedicated Certified Pharmacy Technician with proven expertise at Kroger in medication dispensing and inventory management. Skilled in problem-solving and workflow optimization, I enhanced pharmacy productivity through meticulous organization and adherence to safety standards. Committed to patient confidentiality and accuracy, I effectively supported customer inquiries and ensured compliance with HIPAA regulations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Kroger
06.2010 - Current
  • Supported medication preparation and distribution under pharmacist guidance.
  • Learned to operate pharmacy software for prescription processing and inventory management.
  • Maintained cleanliness and organization of pharmacy workspace to ensure compliance with safety standards.
  • Supported patients by answering inquiries regarding medication usage and side effects.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Contributed to inventory audits, ensuring accurate tracking of medications on hand.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Pharmacy Technician

CVS Pharmacy
05.2005 - 06.2009

• Order Entry for new/refill medications

• File documentation as required by pharmacy regulations

• Respond to customer inquiries as necessary

• Fill drug kits under direct supervision applying accuracy and aseptic technique

• Match preprinted label and delivery manifests with a source document

• Locate medication from pharmacy supply area, count out, and package in correct system, including blister packs and vials

• Pre-package medications according to standard procedures

• Assist in other phases of computer operations including billing procedures

• Clean all equipment and work areas

• Check equipment for calibration and safety

• Rotate stock as required

Education

Pharmacy Technician Certificate -

College of The Mainland
Texas City, TX
05.2006

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Insurance verification
  • Supply restocking
  • Pharmacy and customer records management
  • Drug inventory control
  • Labeling accuracy
  • Drug safety
  • Pharmaceutical calculations
  • Stocking shelves
  • Processing payments
  • Interpreting and processing medication orders
  • Certified pharmacy technician
  • Medical insurance claims processing
  • Certified pharmacy technician (cpht)
  • Cash register operations
  • Dispensing medications
  • Prescription filling and labeling
  • HIPAA compliance
  • Data entry
  • Proper labeling procedures
  • Billing support
  • Prescription filling
  • Pharmacy software proficiency
  • Drug inventory management
  • Verifying orders
  • Manual and automated medication dispensing
  • Advanced math skills
  • Receiving incoming supplies
  • Medication storage procedures
  • Order verification
  • Secure storage of medications
  • Updating medication histories
  • Dosage form preparation
  • Drug storage procedures
  • Labeling prescriptions
  • Ordering and stocking medications

Certification

Pharmacy Technician Certificate (CPhT) since 2006

Inducted into Phi Theta Kappa July 2006

PTCB Certified since February 2023

Basic Life Support (CPR & AED) Certified since January 2023

Medication Therapy Management (MTM) Certificate July 2025

Currently working on receiving 3 more Certificates to be Certified as a CPhT-Adv thru the PTCB

Timeline

Pharmacy Technician

Kroger
06.2010 - Current

Pharmacy Technician

CVS Pharmacy
05.2005 - 06.2009

Pharmacy Technician Certificate -

College of The Mainland
Kashonna Reid