Kasi Caulfield
Oak Harbor,WA
Summary
Successful sales and optician professional. Dedicated to not only providing high quality eyewear and accurate prescriptions but styling frames that bring fashion and a look patients can feel confident in. Although I enjoy working as an optican, cosmetology was always a true passion and childhood dream. WIth the Atarashii apprenticeship program I will be able to obtain my cosmetology license while still working.
Overview
2
2
years of professional experience
Work History
Optician
Cascadia Eye Care
Coupeville, WA
02.2022 - Current
- Assisted customers with selecting frames and lenses that best suited their needs.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed client frame selection processes and walked through lens options.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Participated in continuing education courses related to optometry technology advances.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Repaired broken frames using specialty tools and equipment.
- Wrote up work orders for grinding lenses and assembling eyeglasses.
- Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
- Organized inventory according to product type and manufacturer specifications.
- Conducted follow-up calls to ensure customer satisfaction with purchase.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Anacortes High School
Anacortes Washington06-2011
Skills
- Order Preparation
- Supply Management
- Display Building
- Transaction Processing
- Customer Service
- Computer Skills
- Retail Sales
- Analytical Thinking
- Quality Control
- Optical Display Arrangements
Timeline
Optician
Cascadia Eye Care
02.2022 - Current
High School Diploma -
Anacortes High School
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