Kasie Brzezinski
Milwaukee,WI
Overview
6
6
years of professional experience
Work History
Patient Service Representative
Advocate Aurora Health Care
Cudahy, Wisconsin
06.2023 - Current
- Utilized hospital systems to update patient records, ensuring accuracy and completeness.
- Coordinated with clinical staff to manage patient flow, reducing wait times and improving satisfaction.
- Applied HIPAA privacy and security regulations while handling patient information.
- Cultivated positive relationships with patients to help the facility meet satisfaction scores and patients obtain the best possible care.
Dietary Aide
Hillview Health Center
La Crosse, Wisconsin
09.2022 - 05.2023
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Worked effectively in team environments to make the workplace more productive.
- Assembled and served meals according to specific guest requirements.
Manager
Cousins Subs
Milwaukee Metro Area, Wisconsin
01.2019 - 01.2022
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Coached, mentored and trained team members in order to improve their job performance.
Education
Bachelor of Science - Nursing
University of Wisconsin - Milwaukee
Milwaukee, WI12-2026
Skills
- Patient care
- Medical recordkeeping
- HIPAA compliance
- Interpersonal communication
- Customer service
- Team collaboration
- Decision-making
- Staff leadership
Volunteering
Big Brothers Big Sisters of Metro Milwaukee - Big Sister Community-Based Program
- Participate in a one-to-one mentoring program, meeting weekly with my "Little Sister"
- Activities include sports, schoolwork, visiting museums, volunteering together, and cultural events in the Milwaukee area
- Together we work on goals such as having positive relationships with friends, siblings, and teachers
- Activities include sports, schoolwork, visiting museums, volunteering together, and cultural events in the Milwaukee area
Affiliations
Nursing Student Association - Member
- Collaborate with nursing and pre-nursing students to support professional growth and community outreach
- Participate in volunteer events and community programs
- Help raise funds through selling donated scrubs and baked goods to support student activities and charitable causes
Timeline
Patient Service Representative
Advocate Aurora Health Care
06.2023 - Current
Dietary Aide
Hillview Health Center
09.2022 - 05.2023
Manager
Cousins Subs
01.2019 - 01.2022
Bachelor of Science - Nursing
University of Wisconsin - Milwaukee
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