Kasious James
Stafford
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Server Trainer
Pappadeaux's Seafood Kitchen
10.2023 - Current
- Monitored dining area to anticipate customer needs, enhancing overall dining experience.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Server / Bartender
Toasted Yolk
02.2023 - 03.2024
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Waiter
Applebee's
11.2022 - 04.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Independent Personal Trainer
Self Employed
07.2022 - 10.2022
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
Server Trainer
Razzoo's Cajun Cafe
04.2012 - 07.2022
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Associate of Arts - Recording Arts
Mediatech Institute
Houston, TX04.2024
Skills
- Cash Handling
- Sales Expertise
- Service Prioritization
- Cool Under Pressure
- Performance Improvement
- Food Preparation and Safety
Certification
TABC
Food Handlers
Timeline
Lead Server Trainer
Pappadeaux's Seafood Kitchen
10.2023 - Current
Server / Bartender
Toasted Yolk
02.2023 - 03.2024
Waiter
Applebee's
11.2022 - 04.2023
Independent Personal Trainer
Self Employed
07.2022 - 10.2022
Server Trainer
Razzoo's Cajun Cafe
04.2012 - 07.2022
Associate of Arts - Recording Arts
Mediatech Institute
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