Kason Kitchens
Cordova,AL
Summary
Experienced Service Technician with a meticulous approach to maintenance, troubleshooting, and repair. Known for being hardworking and thorough, passionate about developing highly effective teams through empowering leadership. Takes pride in mentoring technicians and fostering a collaborative environment that promotes growth and success. Strong commitment to delivering exceptional service, dedicated to exceeding customer expectations and ensuring the smooth operation of complex systems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Technician
LiftOne
11.2023 - Current
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Diagnosed and repaired problems with electrical, hydraulic and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Diesel Mechanic
CRST Expedited
08.2022 - 11.2023
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Conducted full operational compliance inspections before releasing vehicles for use.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
Service Technician
Best Coal Inc
06.2021 - 08.2022
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Performed maintenance duties and safely handled chemicals and solutions.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
Service Crew Member
National Mill Maintenance
10.2020 - 06.2021
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Performed maintenance duties and safely handled chemicals and solutions.
- Demonstrated increased knowledge of company products and equipment.
- Assisted team members with equipment troubleshooting and diagnostics.
- Reviewed technical documentation to complete equipment maintenance and repair.
Trailer Mechanic
Southland Transportation Group
12.2017 - 10.2020
- Repaired and installed bodywork such as panels and nose rails.
- Troubleshot problems and implemented solutions to fix issues with brakes.
- Fabricated parts and welded connections.
- Ran diagnostic procedures for electrical issues.
- Documented all actions in computer system.
- Diagnosed mechanical problems for repair or replacement.
- Conducted full operational compliance inspections before releasing vehicles for use.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
High School Diploma -
Cordova High School
Cordova, AL05.2017
Skills
- Customer Service
- Project Estimation and Bidding
- Attention to Detail
- Operating Test Equipment
- Equipment Inspection
- Verbal and Written Communication
- Expertise in Installations
- Power Tool Proficiency
- Hand Tool Knowledge
- Preventive Maintenance
- Valid Driver's License
- Installation and Repair
- Heavy Lifting
- Mechanical Abilities
Certification
- welding certification
- Surface mining certification
- Hyster/Yale systems
- Internal combustion engines
- Hypass online
Timeline
Service Technician
LiftOne
11.2023 - Current
Diesel Mechanic
CRST Expedited
08.2022 - 11.2023
Service Technician
Best Coal Inc
06.2021 - 08.2022
Service Crew Member
National Mill Maintenance
10.2020 - 06.2021
Trailer Mechanic
Southland Transportation Group
12.2017 - 10.2020
High School Diploma -
Cordova High School