Kassandra Davis
Milwaukee
Summary
Dedicated Hearing Instrument Specialist with proven technical skills in consultative sales, territory management, and exceptional patient based care. Committed to enhancing patient satisfaction and promoting my passion for hearing health by contributing my responsible leadership and hard work ethics.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Licensed Hearing Instrument Specialist
Innovative Hearing
Milwaukee, WI
05.2026 - Current
- Conduct detailed audiometric assessments to determine patient needs for hearing instruments.
- Ensure accurate fitting of hearing devices and comprehensive follow-up care, ensuring optimal device performance & satisfaction
- Sole hearing healthcare provider for entire Milwaukee region (12 locations)
- Credentialed with all WI insurance companies as a referred hearing healthcare provider (CAQH provider)
- Community advocate conducting free hearing health screenings, promoting hearing health wellness, and facilitating group education sessions focusing on hearing health topics throughout Milwaukee
Medical Sales Consultant
Lucid Hearing
Milwaukee, WI
08.2025 - 05.2026
- Conducted hearing evaluations, fit and sold hearing aids inside Sam's Club in Milwaukee
- Outreach within the community at many local health fairs and senior centers
- Lucid Hearing closed its doors and sold the company May 2026
Hearing Aid Specialist
HearingLife
Milwaukee, WI
09.2024 - 05.2025
- Assisted in conducting patient assessments and hearing evaluations, selling and fitting of hearing devices
- Supported the implementation of individualized treatment plans for clients
- Managed inventory of hearing aids and accessories, maintaining optimal stock levels.
- Educated clients on device operation and maintenance for improved user experience.
Senior Recruiter
KAAE Recruiting
Richmond, VA
08.2022 - 09.2024
- Owned & operated full cycle recruiting company
- Led end-to-end recruitment processes for diverse client roles across multiple departments for a Manufacturing company HQ
- Developed and executed targeted sourcing strategies utilizing social media, employment agencies, internet resources & networking platforms.
- Collaborated with hiring managers to define role requirements and create compelling job descriptions.
- Streamlined applicant tracking system workflows to enhance candidate experience and improve efficiency.
- Conducted background checks, drugs tests, day one orientation & stood as a HR resource for all candidates/new hires
Hearing Aid Specialist
Elite Hearing Centers of America
Elm Grove, WI
01.2020 - 02.2022
- Conduct thorough hearing test, fit and sell hearing aids
- Completed internship, passed state exams and became a licensed hearing healthcare provider for the state of WI
- Worked through pandemic until the passing of my Grandmother that brough me back to VA temporarily. Relocated from VA for this position.
Medical Sales Consultant
Miracle Ear
Alexandria, VA
06.2017 - 06.2019
- Provide hearing tests, fit and sell hearing aids
- Developed product knowledge to effectively communicate features and benefits to clients.
- Identified customer needs with consultation and testing hearing
- Delivered presentations on hearing solutions, enhancing client understanding of options.
- Supported sales team by tracking and managing lead follow-ups using CRM software.
- Exceeded all expectations as top provider with highest selling metrics
Business Office Manger
The Jackson Clinics
McLean, VA
10.2011 - 02.2019
- Managed daily operations of business office, ensuring efficient workflow and patient service.
- Developed and implemented policies, layouts & organizational systems to enhance efficiency & compliance with regulations.
- Oversaw scheduling and coordination of appointments, optimizing staff utilization and patient access.
- Trained office staff; coached, counseled, monitored & disciple employees
- Maintained bookkeeping, reconciliation and daily bank deposits
- Managed records requests, EMRs, organize meetings and office expenditure
Education
Westwood College
Arlington, VA09-2008
Skills
- Analytical Thinking
- Expert Problem Solving
- Territory Management
- Consultative Sales
Certification
- Licensed WI Hearing Instrument Specialist, (HIS) - [2022 - present]
- Credentialed CAQH Provider, (16297548) - [2022 - present]
- Certified Dementia Practitioner, (CDP) - [2024 - present]
Timeline
Licensed Hearing Instrument Specialist
Innovative Hearing
05.2026 - Current
Medical Sales Consultant
Lucid Hearing
08.2025 - 05.2026
Hearing Aid Specialist
HearingLife
09.2024 - 05.2025
Senior Recruiter
KAAE Recruiting
08.2022 - 09.2024
Hearing Aid Specialist
Elite Hearing Centers of America
01.2020 - 02.2022
Medical Sales Consultant
Miracle Ear
06.2017 - 06.2019
Business Office Manger
The Jackson Clinics
10.2011 - 02.2019
Westwood College