Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kassandra Gomez

El Paso

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work History

Server

Villiage Inn
El Paso
08.2025 - Current
  • Provided excellent customer service in a fast-paced dining environment.
  • Took accurate orders and communicated them effectively to the kitchen staff.
  • Assisted in training new staff on restaurant procedures and service standards.
  • Collaborated with team members to ensure timely food delivery to guests.

Host

Grimaldi's Pizzeria
05.2024 - 03.2025
  • Greeted and seated guests in a friendly and welcoming manner.
  • Managed reservation system to optimize table assignments and guest flow.
  • Provided menus and informed guests about daily specials and promotions.
  • Managed incoming calls during busy shifts.
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Assisted other departments when needed such as bussing tables or delivering food orders.

Host

Applebee's Grill + Bar
El Paso
03.2023 - 02.2024
  • Greeted and seated guests in a friendly and welcoming manner.
  • Managed reservation system to optimize table assignments and guest flow.
  • Provided menus and informed guests about daily specials and promotions.
  • Provided customers with accurate wait times and monitored waiting list.

Education

Criminal Justice

El Paso Community College
El Paso, TX
08.2024 - 03.2026

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Detail-oriented
  • Adaptable to change
  • Workflow optimization
  • Multitasking proficiency
  • Customer engagement
  • Team player mentality
  • Patience and empathy

Timeline

Server

Villiage Inn
08.2025 - Current

Criminal Justice

El Paso Community College
08.2024 - 03.2026

Host

Grimaldi's Pizzeria
05.2024 - 03.2025

Host

Applebee's Grill + Bar
03.2023 - 02.2024
Kassandra Gomez