Kassandra Hodson
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
8
8
years of professional experience
Work History
Wine Department Manager
Liquor Barn
Lexington
02.2024 - 03.2026
- Managed daily operations of wine department, ensuring adherence to policies and smooth workflow.
- Monitored and adjusted inventory levels to maintain optimal product availability and quality.
- Delivered exceptional customer service, enhancing sales of BRS products by fostering customer relationships and creating a positive shopping experience.
- Conducted regular staff meetings to discuss sales strategies and product knowledge.
Loader and Unloader
United Postal Service
Lexington
10.2023 - 07.2024
- Loaded and unloaded packages from delivery trucks, ensuring timely availability for distribution.
- Sorted packages by size and destination, facilitating efficient processing and delivery.
- Maintained a clean and organized work area for safety compliance.
Lead Supervisor
Speedway Gas Station
Lexington
05.2023 - 07.2023
- Supervised daily operations, enhancing workflow and customer satisfaction.
- Scheduled staff shifts, ensuring optimal coverage during peak hours.
- Trained and mentored new employees on company policies and procedures.
- Managed inventory levels, restocking to ensure product availability for customers.
General Merchandiser
Target
Lexington
11.2022 - 06.2023
- Organized merchandise displays to create inviting shopping environment.
- Assisted with inventory management to ensure optimal stock availability.
- Collaborated with team members to streamline product restocking process.
Bartender
Midwest Bartenders School
Indianapolis
07.2022 - 01.2023
- Crafted cocktails and beverages tailored to diverse clientele preferences, enhancing customer satisfaction.
- Ensured cleanliness and organization of bar area, contributing to a welcoming environment for customers.
- Assisted in training new bartenders on techniques and service standards.
- Communicated effectively with customers to provide excellent service experience.
- Monitored inventory levels and restocked supplies proactively to maintain smooth bar operations.
Route Sales Supervisor
Bimbo Bakeries USA
Greenwood
10.2021 - 11.2022
- Supervised daily route operations to ensure timely product delivery, enhancing customer satisfaction.
- Trained and mentored sales team on best practices and customer service to improve team effectiveness.
- Coordinated inventory management to maintain optimal stock levels across various locations, supporting seamless operations.
- Conducted regular route audits to ensure efficient operations and quality standards.
Safety Specialist
United Postal Service
Plainfield
11.2017 - 10.2021
- Developed safety training programs for employees on safe work practices.
- Conducted safety audits to identify potential hazards in workplace environments.
- Monitored compliance with safety regulations and company policies.
- Collaborated with management to improve safety procedures and protocols.
- Coordinated logistics for corporate events and meetings across various locations.
- Developed detailed agendas and timelines to ensure smooth event execution.
Education
Cascade High School
Clayton, INSome College (No Degree) - Accounting
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Wine tasting events
- Inventory management
- Vendor coordination
- Sales reporting
- Project coordination
- Microsoft Office
- Report writing
- Problem solving
- Attention to detail
- Team leadership
- Effective communication
References
References available upon request.
Timeline
Wine Department Manager
Liquor Barn
02.2024 - 03.2026
Loader and Unloader
United Postal Service
10.2023 - 07.2024
Lead Supervisor
Speedway Gas Station
05.2023 - 07.2023
General Merchandiser
Target
11.2022 - 06.2023
Bartender
Midwest Bartenders School
07.2022 - 01.2023
Route Sales Supervisor
Bimbo Bakeries USA
10.2021 - 11.2022
Safety Specialist
United Postal Service
11.2017 - 10.2021
Cascade High School
Some College (No Degree) - Accounting
Ivy Tech Community College of Indiana