Kassandra Mass
2347 Bashor St. Duarte,CA
Summary
Responsible Data Specialist bringing abundant experience from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver.
Overview
7
7
years of professional experience
Work History
Cashier
Baja Fresh
06.2017 - 11.2018
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
- Discussed menu items with customers and suggested promotional items to increase sales.
Medical Assistant
Foot And Ankle Alliance
02.2018 - 06.2018
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Accessioning Tech/ Shift Lead
Fulgent Genetics
07.2018 - Current
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Client Support Specialist/ Data Entry
Fulgent Genetics
09.2023 - Current
- Compiled data and reviewed information for accuracy prior to input.
- Updated and maintained customer information, documents and records.
- Compared transcribed data with source document to detect and correct errors.
Education
High School Diploma -
Pasadena High School
Pasadena, CA06-2016
Certificate - Medical Assistant
UEI College
West Covina, CA12-2017
Associate of Science - Science Education
Pasadena City College
Pasadena, CA05-2023
Skills
- Problem-Solving
- Dependable and Responsible
- Decision-Making
- Flexible and Adaptable
- Client Service
- Safety processes and procedures
- Daily workflows
- Strong verbal and written communication
Timeline
Client Support Specialist/ Data Entry
Fulgent Genetics
09.2023 - Current
Accessioning Tech/ Shift Lead
Fulgent Genetics
07.2018 - Current
Medical Assistant
Foot And Ankle Alliance
02.2018 - 06.2018
Cashier
Baja Fresh
06.2017 - 11.2018
High School Diploma -
Pasadena High School
Certificate - Medical Assistant
UEI College
Associate of Science - Science Education
Pasadena City College
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