Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kassandra Quintana

Holly Springs,NC

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in learning and applying best practices in order to increase profitability and drive business results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dental Assistant

Springs Village Dentistry
10.2024 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists evaluations.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.

Florist Assistant

Dazel Floral Design
01.2023 - Current
  • Designed general purpose and special occasion flower arrangements using recommended floral design guidelines.
  • Collaborated with team members on large projects, contributing to successful completion of orders on time and within budget constraints.
  • Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
  • Provided customers with courteous, knowledgeable, and efficient service.

Front Desk Receptionist

Springs Village Dentistry
07.2024 - 10.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Assistant

Blue J Tree Service
01.2018 - 12.2022
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Enhanced overall financial organization by maintaining a well-organized filing system for important documents.

Education

Associate of Science -

Central Carolina Community College
Sanford, NC
05.2025

Skills

  • Customer Service
  • Customer Relationship Management
  • Microsoft Office Suite
  • Administrative Support
  • Teamwork and Collaboration
  • Eaglesoft Software
  • Modento Software
  • Bilingual: Spanish

Certification

  • PT - Phlebotomy Technician
  • CMT - Cardiovascular Monitor Technician
  • Certified Dental Assistant
  • Dental Radiography

Timeline

Dental Assistant

Springs Village Dentistry
10.2024 - Current

Front Desk Receptionist

Springs Village Dentistry
07.2024 - 10.2024

Florist Assistant

Dazel Floral Design
01.2023 - Current

Assistant

Blue J Tree Service
01.2018 - 12.2022

Associate of Science -

Central Carolina Community College

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Kassandra Quintana