Kassandra Salazar
West Palm Beach,FL
Summary
Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Palm Beach Thyroid and Endocrinology Wellness,LLC
01.2023 - Current
- Attend to patients in person, over phone, and respond to message through portal
- Verify patient information is up to date and upload recent labs on chart before visit
- Initiate prior authorizations via online and over phone
- Weigh patient, advising which room will be in, take vitals, and input information into ECW
- Perform all duties within HIPAA regulations
- Maintain confidentiality of all doctor, staff, and patient information
- Schedule appointments between doctors and patients
- Educate patient on new treatment and medications
- Communicate medical results to patients under clinical supervision
- Make sure all medication is electronically transmitted to pharmacy for patient to pick up after visit
- EClinicalWorks
Customer Service Representative
Padron Flooring & Design Center
01.2022 - 01.2023
- Perform data entry for customer information, deliveries and orders
- Set up client appointments
- Data and order entry
- Provided policy and service information
- Assisted customers with a warm and professional attitude
- Answered general questions
- Answered calls from clients
- Responsible for tracking and maintaining inventory
- Responsible for cashier duties
- Ensure clients are satisfied with products, services, and features
Employment Specialist
Express Employment Professionals
07.2021 - 01.2022
- Fulfill job order from client companies
- Recruit, interview, and onboard associates on a daily basis to meet client expectations for open jobs
- Follow up with candidate and client after each interview
- Post and keep track of open job titles on various sites (Indeed, Facebook, Company Website, Zip Recruiter)
- Build associate profile and resume
- Conduct background and drug tests
Service Coordinator
GL Staffing Company
07.2020 - 04.2021
- Assist new applicants with their online application
- Onboard all new applicants with new hire paperwork
- Verify applicants eligibility to work in the US
- In house drug screening
- Provide customer service over the phone, text, email and in person to applicants and clients
- Recruit and interview applicants from open jobs posted through various hiring sites
- Data and order entry
- Assist clients with new orders and fulfilling them
- Send daily tickets to payroll
- Weekly inventory
- Dispatch daily employees to job sites
- Weekly follow up with clients
Cashier/Office Assistant
Kelly Tractor Co
08.2017 - 06.2020
- Provide all aspects of customer service over the phone, email, and in person
- Accepting cash, credit/debit, and check payments on a daily basis
- Manage multiple company accounts for multiple locations
- Manage facility maintenance and schedule repairs
- Forklift sales and warranty claims
- Balance daily, weekly, and monthly log
- Accounts payable/receivable
- Create purchase orders and invoicing
- Data entry
- Knowledge of AX company internal system
- Assist with new hire procedures
Education
High School Diploma -
Hialeah Gardens High School
Hialeah Gardens, FL06.2016
Skills
- Patient-focused care
- Data Entry
- Medical terminology knowledge
- Vital signs monitoring
- Staff Training
- Administrative Support
- Account Management
- Spanish translation
- Database Management
- Appointment Scheduling
- Microsoft Office
- Customer Service-Oriented
- Time management expertise
- Email and Telephone Etiquette
Timeline
Medical Assistant
Palm Beach Thyroid and Endocrinology Wellness,LLC
01.2023 - Current
Customer Service Representative
Padron Flooring & Design Center
01.2022 - 01.2023
Employment Specialist
Express Employment Professionals
07.2021 - 01.2022
Service Coordinator
GL Staffing Company
07.2020 - 04.2021
Cashier/Office Assistant
Kelly Tractor Co
08.2017 - 06.2020
High School Diploma -
Hialeah Gardens High School
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