Kassandra Stone
Fort Worth,TX
Summary
Diligent Supervisor with solid background in overseeing daily operations and ensuring process efficiency. Proven track record of optimizing workflows and enhancing team performance to achieve company objectives. Demonstrated leadership in managing cross-functional teams and implementing strategic improvements.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Davinci
11.2025 - Current
- Conducted regular safety audits ensuring OSHA compliance, significantly enhancing workplace safety standards.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Led cross-functional teams to improve project execution, enhancing overall operational efficiency.
- Completed weekly payroll for 60+ employees.
Operations Supervisor
RJW Logistics
10.2024 - 03.2025
- Executed regular safety audits to uphold OSHA regulations and enhance workplace safety for 30+ associates.
- Facilitated training sessions for new hires on standard operating procedures (SOPs) to enhance onboarding efficiency.
- Facilitated performance evaluations for direct reports to enhance team effectiveness and drive professional growth.
- Addressed and de-escalated tense situations among staff to maintain a positive workplace atmosphere.
Operations Supervisor
Saddle Creek
08.2021 - 09.2024
- Executed a series of 20+ employee engagement initiatives aimed at improving employee retention and fostering a motivated workforce.
- Engineered and implemented 'Leadership in Logistics' training programs focused on equipping warehouse leads with advanced leadership skills and readiness for professional growth.
- Surpassed service level agreement (SLA) targets by consistently maintaining a 90% shipment rate within a 10-day timeframe.
- Coordinated daily operational workflows, enhancing team productivity and meeting project deadlines.
Operations Supervisor
NFI
07.2019 - 01.2020
- Directed operational enhancements to optimize team value and efficiency.
- Optimized workforce efficiency by reducing headcount by 5% while driving sales growth exceeding 15% through strategic KPI development.
- Supervised shipping and receiving activities, maintaining operational standards for the processing of more than 20,000 packages each day.
Area Manager
Chewy
07.2018 - 06.2019
- Implemented strategies to optimize team efficiency in the picking, packing, and shipping of customer orders.
- Analyzed and refined workflows within work areas to drive production improvements.
- Spearheaded the implementation of innovative programs, enhancing employee loyalty and reducing turnover by 10%.
- Evaluated performance trends daily, weekly, and monthly to identify areas for optimization and maintain project timelines.
Process Assistant/Quarterback
Amazon
05.2015 - 09.2018
- Managed and optimized daily communication channels to ensure seamless information flow within a team of 45+ associates.
- Delivered targeted coaching and constructive feedback to drive team success and individual growth.
- Oversaw resource monitoring and adjustments to ensure timely daily production delivery and inbound goal achievement.
Skills
- Performance monitoring
- Safety oversight
- Employee development
- KPI tracking
- Productivity management
- Employee engagement
Certification
Lean Six Sigma – Yellow Belt
Timeline
Operations Supervisor
Davinci
11.2025 - Current
Operations Supervisor
RJW Logistics
10.2024 - 03.2025
Operations Supervisor
Saddle Creek
08.2021 - 09.2024
Operations Supervisor
NFI
07.2019 - 01.2020
Area Manager
Chewy
07.2018 - 06.2019
Process Assistant/Quarterback
Amazon
05.2015 - 09.2018