Kassandra White
Des Moines
Summary
Detail-oriented professional experienced in medication preparation and customer service. Demonstrates strong interpersonal and problem-solving skills. Hardworking team player skilled in data entry and pharmacy compliance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Hy-Vee Pharmacy
12.2024 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
CERTIFIED PHARMACY TECHNICIAN
CVS Pharmacy
07.2021 - Current
- Processed insurance claims and payments for medications
- Processed claims for third-party prescription services
- Demonstrated excellent customer service and communication skills while assisting customers with their inquiries
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
LAB ASSISTANT
MercyOne Medical Center
10.2018 - 07.2021
- Provided supportive activities in the operation of the lab, samples and related daily maintenance
- Prepared, stored, and transferred samples for testing
- Ensured compliance with safety regulations in the laboratory at all times
PATIENT TRANSPORTER
MercyOne Medical Center
05.2017 - 10.2018
- Talked to patients throughout transport time to comfort and help ease anxiety
- Utilized excellent customer service skills while interacting with patients, family members, and healthcare staff
- Assisted patients with moving out of beds, wheelchairs, and stretchers
- Maintained knowledge of hospital policies and procedures related to patient transport services
Education
HIGH SCHOOL DIPLOMA -
Abraham Lincoln High School
Des Moines, IA05.2017
Skills
- Pharmacy Operations
- Team Collaboration
- Insurance Billing
- Patient Confidentiality
- Drug Inventory Control
Certification
PCTB Certified
Timeline
Pharmacy Technician
Hy-Vee Pharmacy
12.2024 - Current
CERTIFIED PHARMACY TECHNICIAN
CVS Pharmacy
07.2021 - Current
LAB ASSISTANT
MercyOne Medical Center
10.2018 - 07.2021
PATIENT TRANSPORTER
MercyOne Medical Center
05.2017 - 10.2018
PCTB Certified
HIGH SCHOOL DIPLOMA -
Abraham Lincoln High School
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