Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kassidy Hopper

East Rockaway,NY

Summary

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

3
3
years of professional experience

Work History

Sales Associate

Lane Bryant
Valley Stream, NY
08.2024 - 11.2024
  • Provided exceptional customer service by assisting shoppers with product selection and inquiries.
  • Maintained knowledge of current promotions and sales to effectively communicate offers to customers.
  • Assisted in visual merchandising efforts, ensuring displays were appealing and aligned with brand standards.
  • Processed transactions accurately using point-of-sale systems, enhancing checkout efficiency for customers.
  • Supported inventory management by restocking shelves and organizing merchandise on the sales floor.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.

Camp Counselor

YMCA Of Glen Cove
Glen Cove, NY
07.2023 - 08.2023
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
  • Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
  • Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp’s core values.

Hostess

Kasey’s Kitchen & Cocktails
Rockville Centre, NY
05.2022 - 08.2022
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.

Hostess / Cashier / Waitress

Reel
East Rockaway, NY
06.2021 - 10.2021
  • It was a summer job and sadly closed down
  • I was a host, cashier, and waitress
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.

Education

Psychology

Molloy College
Rockville Centre, NY
05.2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Cash register operation
  • Stocking
  • Reliable and punctual
  • Excellent people skills
  • Multi-tasking strength

Timeline

Sales Associate

Lane Bryant
08.2024 - 11.2024

Camp Counselor

YMCA Of Glen Cove
07.2023 - 08.2023

Hostess

Kasey’s Kitchen & Cocktails
05.2022 - 08.2022

Hostess / Cashier / Waitress

Reel
06.2021 - 10.2021

Psychology

Molloy College