Kassondra Harlow
Okeechobee,FL
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
2
2
years of professional experience
Work History
Server
Crabbys Dockside
Ft. Pierce, FL
06.2024 - 09.2024
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Maintained records of transactions made during shift as required by law or company policy.
- Greeted customers, answered questions and recommended specials to increase profits.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Red Crab Seafood
Jensen Beach, FL
10.2023 - 04.2024
- Followed health safety guidelines when preparing and serving food products.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Served food and beverages to patrons and confirmed complete orders.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Ruby Tuesday Restaurant
Jensen Beach, FL
06.2022 - 10.2023
- Followed health safety guidelines when preparing and serving food products.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Informed customers of daily specials and signature menu items.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
GED -
Herron High School
Indianapolis05-2015
Skills
- POS operation
- Customer communication
- Transaction handling
- Customer service
- Task prioritization
- Conflict resolution
- Reliable and responsible
- Complaint handling
- Cash register operation
- Teamwork
- Multitasking capacity
Affiliations
- Actively attending Culinary school
Timeline
Server
Crabbys Dockside
06.2024 - 09.2024
Server
Red Crab Seafood
10.2023 - 04.2024
Server
Ruby Tuesday Restaurant
06.2022 - 10.2023
GED -
Herron High School
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