Luis Duthil
Dunnellon
Summary
Knowledgeable Server with extensive history in fine-dining restaurants like Stubborn Seed a Michelin Star restaurant in the heart of Miami Beach. A Dynamic and result-driven professional with Proven track record in increasing sales through effective upselling techniques and exceptional customer service. Strong leadership and training abilities foster a collaborative team environment, ensuring high-quality service and guest satisfaction. Bilingual with a keen attention to detail and problem-solving skills. Skilled at recommending wine pairings to bring out flavors in dishes. Promoting five-star experience for guests.
Overview
8
8
years of professional experience
Work History
Head Server/ Assistant Manager
Stubborn Seed
Miami Beach, FL
11.2020 - 04.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Extensive Knowledge in wines and spirits
- Delivered exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Trained new servers on menu offerings and restaurant protocols.
- Managed multiple tables efficiently while maintaining quality service standards.
- Resolved customer complaints swiftly to enhance guest satisfaction and loyalty.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Coordinated food and beverage service during peak hours to optimize efficiency.
- Increased sales with upselling techniques and through the knowledge of menu items, specials and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Ortanique on Mile
Coral Gables, FL
01.2018 - 10.2020
- Implemented suggestions for menu improvements based on customer feedback.
- Oversaw inventory management, ensuring optimal stock levels of supplies and beverages.
- Mentored junior staff, fostering a collaborative team atmosphere to improve service delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Coral Gables High School
Skills
- Multitasking skills
- Exceptional communication
- Training employees
- Team management
- Upselling techniques
- Food and beverage pairings
- Strong leadership
- Willingness to learn
- Attention to detail
- Extensive knowledge in wines and spirits
- Menu memorization
- Fine-dining expertise
- Bi-lingual
Timeline
Head Server/ Assistant Manager
Stubborn Seed
11.2020 - 04.2026
Server
Ortanique on Mile
01.2018 - 10.2020
High School Diploma -
Coral Gables High School