Kat Hedland
Fircrest,WA
Summary
I am looking for a career that I can advance in while utilizing my customer service skills and contributing to a team environment.
Overview
8
8
years of professional experience
Work History
Client Service Coordinator
Banfield Pet Hospital
Federal Way, WA
10.2018 - Current
- Maintained accurate record-keeping with proactive attention to client information updates.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
- Multitasking in high paced environment.
Delivery Driver
Dominos
Tacoma, WA
05.2016 - 10.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Store Manager
Buybacks
Springfield, OH
09.2015 - 05.2016
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Curtis Senior High School
University Place, WA06.2013
Skills
- Customer Relations
- Training and Mentoring
- Adaptability and flexibility
- Team collaboration
- Attention to detail
- Multitasking capabilities
Timeline
Client Service Coordinator
Banfield Pet Hospital
10.2018 - Current
Delivery Driver
Dominos
05.2016 - 10.2018
Store Manager
Buybacks
09.2015 - 05.2016
High School Diploma -
Curtis Senior High School