Kat Hendrickson
Arvada,CO
Summary
Adept at delivering exceptional customer service and maintaining high cleanliness standards, I honed my skills in high-volume dining environments. My ability to master POS system operations and excel in team collaboration has consistently enhanced dining experiences, driving repeat business and fostering a positive, professional atmosphere.
Overview
36
36
years of professional experience
Work History
Server
The Chalet
Wheat Ridge, Colorado
08.2023 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
IHOP
Lakewood, Colorado
10.2021 - 07.2023
- Stocked service areas with supplies during slow periods.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees to perform duties.
Server
Village Inn Pancake House
Denver, Colorado
09.2017 - 11.2019
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Set up tables in between patrons to reduce wait times.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Bachelor of Science - Business Administration Human Resource Management
Regis University
Denver, CO05-2014
Skills
- High volume dining
- Cleanliness standards
- Point of sale (POS) system operations
- Team collaboration
- Positive and professional
- Customer service
- Quality control
- Task prioritization
- Strong work ethic
- Multitasking and organization
- Cash handling
Timeline
Server
The Chalet
08.2023 - Current
Server
IHOP
10.2021 - 07.2023
Server
Village Inn Pancake House
09.2017 - 11.2019
Bachelor of Science - Business Administration Human Resource Management
Regis University
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