Katherine Solovjov
Federal Way
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Experience in hosting and food handling for 2+ years.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Home Depot
Federal Way, WA
12.2025 - Current
- Assisted customers in product selection, ensuring a positive shopping experience.
- Maintained knowledge of current promotions and product features to enhance sales opportunities.
- Operated point-of-sale systems accurately and efficiently during high-volume transactions.
- Collaborated with team members to restock shelves and organize merchandise displays effectively.
- Trained new associates on operational procedures and customer service best practices.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
Kiosk Worker
Dsquared
T-Mobile Headquarters
09.2023 - 03.2024
- Developed strong customer relationships through attentive listening and personalized interactions.
- Developed strong rapport with customers and created positive impression of business.
- Assisted in training new employees, ensuring a smooth integration into the team and consistent service standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Hostess
Maggianos Little Italy
Belleview, WA
09.2022 - 02.2023
- Coordinated closely with event planners for successful execution of private functions held at the restaurant.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Ensured smooth transitions between shifts by maintaining detailed notes on table statuses, incoming reservations, and outstanding tasks for follow-up action.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Team Member
Panera Bread
Renton, WA
05.2022 - 09.2022
- Contributed to team success by completing jobs quickly and accurately.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Frequently inspected production area to verify proper equipment operation.
Education
High School Diploma -
Albert Talley High School
Washington06.2024
Associate of Science - Biology
Highline College
Seattle, WA06.2027
Skills
- Item Ticketing and Pricing
- Honest and Dependable
- Reliable and Responsible
- Safety and Cleanliness Standards
- Team Cooperation
- Attention to Detail
- Cash Register Operation
- Exceeding Customer Expectations
- Adaptability and Resilience
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Outgoing personality
- Flexible schedule
- Verbal/written communication
- Sales expertise
Certification
- Forklift Certified, Home Depot
Languages
Russian
Full Professional
Timeline
Sales Associate
Home Depot
12.2025 - Current
Kiosk Worker
Dsquared
09.2023 - 03.2024
Hostess
Maggianos Little Italy
09.2022 - 02.2023
Team Member
Panera Bread
05.2022 - 09.2022
High School Diploma -
Albert Talley High School
Associate of Science - Biology
Highline College